Flexible Retail Sales Floor Associate — Customer Experience

The TJX Companies, Inc.; Epping (NH); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

credit union

Job summary

The TJX Companies, Inc. in New Hampshire is seeking a Store Associate to deliver a highly satisfied customer experience across our Marshalls, TJ Maxx, and HomeGoods stores. You will help maintain a clean, organized sales environment and engage customers with courtesy and attentiveness.

You will support operations, promote credit and loyalty programs, and work with teammates to ensure loss-prevention standards and safety. A flexible schedule is required to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond well to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. in New Hampshire is seeking a Store Associate to deliver a highly satisfied customer experience across our Marshalls, TJ Maxx, and HomeGoods stores. You will help maintain a clean, organized sales environment and engage customers with courtesy and attentiveness.

You will support operations, promote credit and loyalty programs, and work with teammates to ensure loss-prevention standards and safety. A flexible schedule is required to meet business needs.