Flexible Retail Sales Associate — Customer Focus & Growth

belk; Flowood (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternity Leave

Education and Tuition Reimbursement

Job summary

Belk is hiring a Selling Flex Associate to deliver a positive customer experience by assisting with merchandise selection, making recommendations, and processing transactions. The role drives sales, maintains visual presentations, and collaborates with store teams to meet objectives.

This hourly position requires ownership of tasks, a friendly demeanor, and the ability to work a flexible schedule including nights, weekends, and holidays.

Qualifications

• Excellent customer service mindset to greet and assist customers.
• Ability to learn products and promotions to provide accurate recommendations.
• Physical ability to move around store and lift up to 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales focus

Communication

Tech-friendly

Tools

Windows OS

Job description

Belk is hiring a Selling Flex Associate to deliver a positive customer experience by assisting with merchandise selection, making recommendations, and processing transactions. The role drives sales, maintains visual presentations, and collaborates with store teams to meet objectives.

This hourly position requires ownership of tasks, a friendly demeanor, and the ability to work a flexible schedule including nights, weekends, and holidays.