Flexible Retail Associate - Customer Experience

The TJX Companies, Inc.; Celina (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. is seeking associates to deliver exceptional customer experiences, maintain a clean, organized store, and support multiple areas as needed. You will engage with customers, promote loyalty programs, and process transactions accurately while upholding merchandising standards.

The role emphasizes teamwork, adaptability, and strong communication. Eligible benefits and a competitive hourly wage reflect the company’s commitment to employee growth and satisfaction.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store.
• Cross-train to work in multiple areas to support business needs.
• Promote credit and loyalty programs.
• Ring customer purchases/returns accurately and count change back according to procedures.
• Maintain merchandising standards and prepare products for the sales floor.
• Participate in store recovery and safety programs.
• Adhere to labor laws, policies, and procedures.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking associates to deliver exceptional customer experiences, maintain a clean, organized store, and support multiple areas as needed. You will engage with customers, promote loyalty programs, and process transactions accurately while upholding merchandising standards.

The role emphasizes teamwork, adaptability, and strong communication. Eligible benefits and a competitive hourly wage reflect the company’s commitment to employee growth and satisfaction.