Flexible Part-Time Marketing & Customer Support Associate

Mar-Med; Grand Rapids (MI); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

Mar-Med in Grand Rapids is seeking a Marketing / Customer Service Associate on a flexible part-time basis. You will support marketing campaigns, assist sales and customer service teams, and help grow our digital presence.

Ideal candidates have proven marketing or customer service experience, strong communication and office software skills, and a proactive, data-driven mindset. Join a family-owned company that values flexibility and teamwork.

Qualifications

• Proven work experience as a Marketing Associate, Marketing Assistant or similar role
• Knowledge of marketing digital tools and techniques
• Solid computer skills and tech savvy
• Excellent communication and presentation skills
• Strong analytical skills with a goal-oriented attitude

Responsibilities

• Manage daily marketing and sales tasks to ensure the Marketing department runs smoothly
• Acquire general knowledge about Mar-Med devices to assist customers
• Engage current and prospective customers in email or phone-based sales processes
• Fulfill inbound sample requests
• Develop digital content for email marketing campaigns and web
• Create reports and track marketing and sales metrics, like conversion rates; manage CRM and contact database
• Process orders and support front office / customer service
• Troubleshoot minor technology issues and support office operations

Skills

Communication skills

Analytical skills

Tech savviness

Presentation skills

Tools

CRM

Microsoft Office

Job description

Mar-Med in Grand Rapids is seeking a Marketing / Customer Service Associate on a flexible part-time basis. You will support marketing campaigns, assist sales and customer service teams, and help grow our digital presence.

Ideal candidates have proven marketing or customer service experience, strong communication and office software skills, and a proactive, data-driven mindset. Join a family-owned company that values flexibility and teamwork.