Marketing / Customer Service Associate

Mar-Med; Grand Rapids (MI); Presencial; USD 28.000 - 41.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Descripción de la vacante

Mar-Med in Grand Rapids is seeking a Marketing / Customer Service Associate on a flexible part-time basis. You will support marketing campaigns, assist sales and customer service teams, and help grow our digital presence.

Ideal candidates have proven marketing or customer service experience, strong communication and office software skills, and a proactive, data-driven mindset. Join a family-owned company that values flexibility and teamwork.

Formación

• Proven work experience as a Marketing Associate, Marketing Assistant or similar role
• Knowledge of marketing digital tools and techniques
• Solid computer skills and tech savvy
• Excellent communication and presentation skills
• Strong analytical skills with a goal-oriented attitude

Responsabilidades

• Manage daily marketing and sales tasks to ensure the Marketing department runs smoothly
• Acquire general knowledge about Mar-Med devices to assist customers
• Engage current and prospective customers in email or phone-based sales processes
• Fulfill inbound sample requests
• Develop digital content for email marketing campaigns and web
• Create reports and track marketing and sales metrics, like conversion rates; manage CRM and contact database
• Process orders and support front office / customer service
• Troubleshoot minor technology issues and support office operations

Conocimientos

Communication skills

Analytical skills

Tech savviness

Presentation skills

Herramientas

CRM

Microsoft Office

Descripción del empleo

Marketing / Customer Service Associate

Do you have a can-do attitude and experience with marketing / customer service? If you are tech savvy with solid administrative skills this is an excellent opportunity to work a flexible part-time schedule. Mar-Med is seeking an associate to help grow our marketing program and support our sales and customer service personnel.

Mar-Med is positioned for significant growth, requiring long term, versatile talent. We were founded over 30 years ago by a local physician and remain family owned and operated. We pride ourselves on providing a flexible, friendly work environment.

Key Responsibilities

• Manage daily marketing and sales tasks to ensure the Marketing department runs smoothly.
• Acquire general knowledge about Mar-Med devices to assist current and prospective customers.
• Engaging prioritized current and prospective customers in email or phone-based sales processes.
• Fulfilling inbound sample requests.
• Develop digital content for email marketing campaigns and web.
• Create reports and track marketing and sales metrics, like conversion rates. Manage CRM and contact database.
• Process orders and support front office / customer service.
• Trouble-shoot minor technology issues including printer and desktop computer and generally support the effective operations of the office.

Requirements and skills

• Proven work experience as a Marketing Associate, Marketing Assistant or similar role
• Knowledge of marketing digital tools and techniques
• Solid computer skills and tech savvy
• Excellent communication and presentation skills
• Strong analytical skills with a goal-oriented attitude

Pay: $20.00 - $30.00 per hour

Expected hours: 25.0 – 35.0 per week

Benefits

• Flexible schedule

Experience

• Marketing: 1 year (Preferred)
• Microsoft Office: 3 years (Required)