Flexible On-Call Security Officer – Austin

A2A Security; Austin (TX); Hybrid; USD 21,000 - 29,000; Part time

Job summary

A2A Security Agency Inc. invites applications for a Flexible On-Call Security Officer in Austin, TX. This part-time, on-call role covers days, evenings and weekends, with dispatches to client sites to provide security on short notice.

Key duties include rapid response to requests, patrols and access control, incident reporting, and coordinating with supervisors. A valid Texas Security Guard License and strong communication are required.

Qualifications

• Valid Texas Security Guard License
• Ability to respond quickly on short notice
• Experience in security preferred
• Strong communication and interpersonal skills
• Professionalism under pressure

Responsibilities

• Respond promptly to on-call dispatches and arrive at locations on time
• Maintain visible security presence at client sites
• Monitor for unauthorized access and safety hazards
• Control access and verify credentials/logs
• Complete incident reports with accuracy
• Assist in emergencies and evacuations following site protocols
• Communicate with supervisors using radios/phone
• Complete background checks on new staff or vendors where needed
• Perform routine patrols and inspections of security equipment

Skills

On-call responsiveness

Professionalism

Communication skills

Education

Texas Security Guard License

Job description

Become a Key Part of Our Team as a Flexible On-Call Security Officer in Austin

Location: Austin, TX 78701

Company: A2A Security Agency Inc.

Employment Type: Part-time / On-call / Flexible schedule including days, evenings, and weekends based on operational needs

Compensation: $18.00 per hour

Join A2A Security Agency Inc.! We are in search of dependable and professional On-Call Security Officers who can step in to fill shift gaps, respond to emergencies, and meet last‑minute staffing requirements throughout Austin. In this role, you will be dispatched to various client sites, providing crucial security coverage exactly when it's needed. This opportunity is perfect for seasoned security professionals who enjoy flexibility and can react swiftly while adapting to diverse environments and instructions on short notice.

Key Responsibilities

• Respond promptly to on-call dispatch requests and arrive at designated locations within the specified timeframe.
• Maintain a visible and professional security presence at assigned sites, including entrances, lobbies, parking areas, and perimeters.
• Monitor for unauthorized access, suspicious activity, safety hazards, and policy violations.
• Control access and verify credentials, visitor logs, or authorizations as necessary.
• De-escalate incidents professionally and calmly.
• Address disturbances, medical emergencies, or evacuations following established site protocols.
• Communicate effectively with supervisors using designated communication tools such as radios or phones.
• Complete thorough incident and activity reports as required.

Qualifications

• A valid Texas Security Guard License is mandatory.
• Must be able to respond quickly on short notice to various locations.
• Previous experience in a security role is preferred.
• Strong communication and interpersonal skills are vital.
• Ability to maintain composure and professionalism in high‑pressure situations.

Interview Questions

• Do you hold a valid security guard license, and if so, which state issued it and when does it expire?
• How many years of experience do you possess in the security industry?
• What days and times are you available for work, and do you have any scheduling restrictions we should consider?
• Have you ever encountered an incident, conflict, or challenging situation while working? If so, please describe how you handled it.

Overview

Join our proactive security team as a Flexible On-Call Security Officer, where your commitment to vigilance will help ensure the safety and security of our facilities, staff, and visitors. This role provides flexible on‑call shifts, enabling you to respond promptly to security needs across various locations. As an integral part of our safety operations, you will leverage your expertise in surveillance, incident management, and emergency response to maintain a secure environment. Your dedication to compliance and proactive approach will help us uphold the highest standards of physical security and loss prevention.

Responsibilities

• Conduct regular patrols of assigned premises utilizing CCTV surveillance systems and physical patrols to monitor for suspicious activity or security breaches.
• Manage access control systems to authorize entry for employees, visitors, contractors, and vendors while keeping accurate logs.
• Respond rapidly to security incidents by applying conflict de-escalation techniques and managing conflict situations professionally.
• Write comprehensive incident reports documenting security breaches, accidents, or unusual activities with precision and clarity.
• Assist in performing background checks on new staff or vendors during the onboarding or vetting process.
• Execute emergency response procedures including CPR, AED (Automated External Defibrillator), Taser deployment (where applicable), and fire safety protocols.
• Support law enforcement agencies during investigations or emergencies by providing necessary information and assistance.
• Perform manual handling tasks such as heavy lifting when required for equipment or securing premises while adhering to safety standards.
• Conduct routine inspections of security equipment including CCTV cameras, access control systems, and alarm systems to ensure optimal functionality.
• Deliver excellent customer service by addressing visitor inquiries professionally while maintaining a secure environment.

Qualifications

• Proven experience in physical security, law enforcement, military service, or related fields is highly desirable.
• Strong knowledge of surveillance technology including CCTV systems and access control mechanisms.
• Certification in first aid, CPR, AED operation, and familiarity with emergency response procedures.
• Ability to perform manual handling tasks safely and effectively; physically capable of heavy lifting when necessary.
• Excellent incident report writing skills with attention to detail and clarity.
• Skilled in conflict management, conflict de-escalation techniques, and collaboration with law enforcement.
• Knowledge of security regulations, compliance standards, and loss prevention strategies.
• Demonstrated ability to perform patrolling duties diligently in various environments.
• Valid certifications for firearm handling or Taser use are advantageous but not mandatory.

Join us as a Flexible On-Call Security Officer – your proactive approach will contribute to a safe environment for everyone!