Flexible In-Store Shopper — Weekend & Evening Shifts

Whole Foods Market, Inc; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Team member perks

Job summary

Whole Foods Market, Inc. is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. The role requires flexibility for peak hours, weekends, holidays, and varying shifts.

You will shop throughout the store for produce, dairy, meats, and more, contributing to a fast-paced customer service and e-commerce environment. Experience is not required; 18+ years old with English proficiency is needed.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem solving

Attention to detail

Multi-tasking

Flexible availability

Cross-training

Tech adaptability

Fast-paced retail

Communication

Team collaboration

Education

High school diploma

Job description

Whole Foods Market, Inc. is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. The role requires flexibility for peak hours, weekends, holidays, and varying shifts.

You will shop throughout the store for produce, dairy, meats, and more, contributing to a fast-paced customer service and e-commerce environment. Experience is not required; 18+ years old with English proficiency is needed.