In-Store Shopper: Flexible Weekend & Evening Shifts

Whole Foods Market, Inc; Columbia (MD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market is hiring an In-Store Shopper to prepare customer orders for delivery and pickup. You will shop throughout the store for produce, meat, dairy, and more, with a flexible schedule including Saturdays, Sundays, and holidays.

You will learn product knowledge, verify orders, and provide excellent customer service while supporting the Customer Service & E-Commerce teams. Candidates should be at least 18 and English proficient.

Qualifications

• No retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Multitasking

Flexible hours

Peak hours adaptability

Cross-training

Tech adaptability

Fast-paced retail

Team communication

Education

High school diploma

Job description

Whole Foods Market is hiring an In-Store Shopper to prepare customer orders for delivery and pickup. You will shop throughout the store for produce, meat, dairy, and more, with a flexible schedule including Saturdays, Sundays, and holidays.

You will learn product knowledge, verify orders, and provide excellent customer service while supporting the Customer Service & E-Commerce teams. Candidates should be at least 18 and English proficient.