Flexible-Hours General Manager, Gaming Experience

Activate Games; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Activate is seeking a General Manager in New York who can lead day-to-day operations, coordinate with the Assistant Manager and Game Facilitators, and drive customer satisfaction in a tech and gaming-focused environment.

The ideal candidate will have strong customer service skills, be able to work well in teams and independently, and demonstrate curiosity about technology and gaming. This full-time, permanent role requires flexible hours (days, evenings, weekends).

Responsibilities

• Oversee day-to-day operations including interpreting and communicating company goals.
• Help develop company initiatives focused on business growth and aid in implementing initiatives among internal staff.
• Help raise brand awareness and drive company sales through local event involvement, and marketing campaigns as directed by our marketing department.
• Engage and respond to customer emails and phone calls.
• Participate in various business-focused meetings, including regular additional training, development of skill set, and company initiatives.

Job description

Activate is seeking a General Manager in New York who can lead day-to-day operations, coordinate with the Assistant Manager and Game Facilitators, and drive customer satisfaction in a tech and gaming-focused environment.

The ideal candidate will have strong customer service skills, be able to work well in teams and independently, and demonstrate curiosity about technology and gaming. This full-time, permanent role requires flexible hours (days, evenings, weekends).