Flexible-Hours Business Growth Coordinator

Green Ford; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

401(K) Plan

Opportunities for advancement

Paid Vacation

Flexible Work Hours

Closed on Sundays

Job summary

Green Ford in Greensboro, NC is seeking a dedicated Customer Service Representative to handle calls, respond to inquiries, and guide customers to the right resources. You will present financing options and coordinate with sales teams, leveraging CRM daily to nurture leads.

The role emphasizes teamwork, courtesy, and strong computer skills, with benefits including medical, dental, vision, 401(k) and flexible hours. Equal opportunity employer.

Qualifications

• Experience in customer service is required.
• Collaborative attitude and willingness to help teammates.
• Prompt, courteous, and professional demeanor.
• Strong computer skills and ability to use CRM/software.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond quickly to inquiries via internet, phone and live chat using templates.
• Provide product information and direct customers to dealership resources.
• Present financing options based on customer needs.
• Follow up with leads not ready to book or no-show.
• Participate in team and process development sessions; maintain positive relationships.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Professional demeanor

Computer skills

Job description

Green Ford in Greensboro, NC is seeking a dedicated Customer Service Representative to handle calls, respond to inquiries, and guide customers to the right resources. You will present financing options and coordinate with sales teams, leveraging CRM daily to nurture leads.

The role emphasizes teamwork, courtesy, and strong computer skills, with benefits including medical, dental, vision, 401(k) and flexible hours. Equal opportunity employer.