Flexible Front Desk & Membership Concierge (Part-Time)

City of Lenexa; Lenexa (KS); On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Lenexa is seeking a friendly Welcome Desk Attendant for our Recreation Center. You will register individuals for memberships, programs, and classes while delivering outstanding customer service to visitors and members.

This year-round, part-time role offers 15–20 hours per week with flexible afternoon, evening, and weekend shifts. You will handle registrations, payments, and inquiries, and support events while maintaining a welcoming front desk atmosphere.

Qualifications

• Must be at least 16 years old.
• One year of customer service experience.
• Satisfactory credit history.
• Must obtain First Aid/CPR/AED certification within six months of hire.

Responsibilities

• Serve as first point of contact for Recreation Center visitors.
• Provide information about memberships, programs, and facility amenities.
• Process memberships and program registrations using registration software.
• Enforce Recreation Center policies and procedures.
• Assist with marketing materials, facility notices, and outbound calls.
• Maintain a clean and organized front desk and lobby area.
• Assist customers in person and over the phone with registration.
• Process payments and maintain accurate financial records.
• Conduct facility tours and verify member check-ins.
• Greet guests with a smile and direct eye contact to ensure excellent service.
• Follow cash-handling procedures and daily close-out processes.
• Support staffing and setup for events.

Skills

Customer service

Cash handling

Registration software

Job description

The City of Lenexa is seeking a friendly Welcome Desk Attendant for our Recreation Center. You will register individuals for memberships, programs, and classes while delivering outstanding customer service to visitors and members.

This year-round, part-time role offers 15–20 hours per week with flexible afternoon, evening, and weekend shifts. You will handle registrations, payments, and inquiries, and support events while maintaining a welcoming front desk atmosphere.