Part-Time Recreation Front Desk & Membership Associate

City of Lenexa, Kansas; Lenexa (KS); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

The City of Lenexa, Kansas, is seeking a welcoming Welcome Desk Attendant for the Recreation Center. You will register members and participants for memberships, programs, activities, and classes while delivering friendly, attentive service to visitors.

You will handle registrations using our software, process payments, and assist with inquiries, tours, and event setup. The role requires standing for long periods, a positive demeanor, and a commitment to safety and accurate record-keeping.

Qualifications

• Must be at least 16 years old.
• One year of customer service experience.
• Satisfactory credit history.
• Must obtain First Aid/CPR/AED certification within six months of hire.

Responsibilities

• Serve as the first point of contact for Recreation Center visitors.
• Provide information about memberships, programs, and facility amenities.
• Process memberships and program registrations using registration software.
• Enforce Recreation Center policies and procedures.
• Assist with special projects, including marketing materials, facility notices, and outbound calls.
• Maintain a clean and organized front desk and lobby area.
• Assist customers in person and over the phone with registration and inquiries.
• Process payments and maintain accurate financial records.
• Conduct facility tours and verify member check-ins.
• Ensure outstanding customer service by greeting guests with a smile and direct eye contact.
• Follow cash-handling procedures and perform daily close-out processes.
• Support staffing and setup for events.

Skills

Customer service

Job description

The City of Lenexa, Kansas, is seeking a welcoming Welcome Desk Attendant for the Recreation Center. You will register members and participants for memberships, programs, activities, and classes while delivering friendly, attentive service to visitors.

You will handle registrations using our software, process payments, and assist with inquiries, tours, and event setup. The role requires standing for long periods, a positive demeanor, and a commitment to safety and accurate record-keeping.