Flexible FOH Dining Supervisor for Premier Events

Naval Academy; Annapolis (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

The Retail Dining FOH Supervisor at the U.S. Naval Academy in Annapolis, MD oversees on-site front-of-house operations for la carte and banquet events, coordinating with kitchen, catering, and logistics staff to ensure guest satisfaction.

This role requires leadership of FOH teams, strict adherence to SOPs/BEOs, and the ability to manage inventory, post-event reports, and revenue. A secret clearance and U.S. citizenship are required.

Qualifications

• Must obtain and maintain a secret security clearance.
• Males born after 1959 must be registered for Selective Service.
• US citizenship / eligibility; E-Verify participation.
• Flexible schedule: 0–40 hours weekly.

Responsibilities

• Execute day-to-day operations for la carte locations per Manager SOPs and Banquet Event Orders.
• Oversee staff assignments for setup, service, teardown and side work; ensure uniform, professional image.
• Coordinate with Managers, kitchen, logistics and inventory to meet specs and reservations.
• Handle guest inquiries and resolve complaints within authority; escalate if needed.
• Maintain ambience and service quality; manage cash bars, revenue and post-function reports.
• Ensure compliance with sanitation, safety and alcohol policies; train on alcohol awareness.

Skills

FOH leadership

Guest engagement

Dining & bar ops

Cross-functional comms

Inventory & reporting

Education

Hotel & Restaurant Mgmt edu

Job description

The Retail Dining FOH Supervisor at the U.S. Naval Academy in Annapolis, MD oversees on-site front-of-house operations for la carte and banquet events, coordinating with kitchen, catering, and logistics staff to ensure guest satisfaction.

This role requires leadership of FOH teams, strict adherence to SOPs/BEOs, and the ability to manage inventory, post-event reports, and revenue. A secret clearance and U.S. citizenship are required.