Flexible Floating Banking Teller Relationship Builder

Mechanics Cooperative Bank; Fall River (MA); On-site; USD 55,790,000 - 85,418,000; Full time

Job summary

Mechanics Cooperative Bank in Fall River, MA is looking for a Floating Universal Teller to support multiple locations. This full-time role requires opening, closing and Saturday shifts and a strong commitment to customer service and accurate cash handling.

The candidate will greet customers, process transactions, identify cross-sell opportunities, and help deepen customer relationships while adhering to bank policies and regulatory requirements.

Qualifications

• Thorough knowledge of teller operations.
• Cash counting abilities.
• Ability to develop and deepen customer relationships.
• Strong compliance and Federal Regulation knowledge.
• Must have a valid driver's license and vehicle registration.
• Excellent communication and interpersonal skills.
• Ability to lift up to twenty pounds.

Responsibilities

• Maintain a teller cash drawer and balance at the end of each shift within bank guidelines.
• Greet customers and provide a friendly, courteous service environment.
• Refer large withdrawals and account closures to supervisory staff.
• Process all teller transactions accurately and efficiently.
• Support branch growth by developing and deepening customer relationships.
• Address customer concerns and escalate to a supervisor when needed.
• Present features and benefits of bank products and services.
• Assist other branch locations as needed.

Skills

Customer service

Cross-sell

Communication

Problem solving

Teamwork

Math skills

Regulatory knowledge

Job description

Mechanics Cooperative Bank in Fall River, MA is looking for a Floating Universal Teller to support multiple locations. This full-time role requires opening, closing and Saturday shifts and a strong commitment to customer service and accurate cash handling.

The candidate will greet customers, process transactions, identify cross-sell opportunities, and help deepen customer relationships while adhering to bank policies and regulatory requirements.