Flexible Branch Banker: Coverage & Customer Growth

Central-Bank-c44c5195; Des Peres (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Central Bank of St. Louis is seeking a Flex Banker to provide coverage across retail branches in the St. Louis market. You will handle teller transactions, open and service accounts, and assist with customer relationship building and referrals.

The role supports branch operations, training initiatives, and special projects, traveling between sites as needed. Strong customer service, cash handling, and communication skills are essential, with a commitment to service standards.

Qualifications

• High school diploma or equivalent required.
• Previous teller, personal banker, or retail banking experience preferred.
• Cash handling and customer service experience preferred.
• Valid driver's license with an acceptable driving record required.
• Ability to travel frequently between branch locations as business needs require.

Responsibilities

• Provide coverage and support at assigned branch locations based on staffing and business needs.
• Perform teller transactions accurately and efficiently, including deposits, withdrawals, check cashing, cash advances, money orders, cashier's checks, savings bonds, and other routine banking services.
• Open, maintain, and service consumer and commercial deposit accounts.
• Process account maintenance requests and prepare required documentation, including signature cards, resolutions, and related account records.
• Deliver exceptional customer service and identify opportunities to deepen customer relationships through referrals of Bank products and services.
• Meet or exceed established sales, referral, service, and performance goals.
• Maintain a thorough knowledge of teller operations, account opening procedures, banking systems, and retail banking products and services.
• Adhere to all security procedures, operational controls, audit requirements, and cash-handling policies.
• Build positive working relationships with customers and team members while adapting to varying branch environments and staffing needs.
• Assist with branch projects, administrative tasks, training initiatives, and other assignments as needed.
• Consistently demonstrate the behaviors and service standards outlined in Central Bank's Living Legendary standards.

Skills

Customer service

Cash handling

English proficiency

Attention to detail

Communication skills

Travel-ready

Education

High school diploma

Job description

Central Bank of St. Louis is seeking a Flex Banker to provide coverage across retail branches in the St. Louis market. You will handle teller transactions, open and service accounts, and assist with customer relationship building and referrals.

The role supports branch operations, training initiatives, and special projects, traveling between sites as needed. Strong customer service, cash handling, and communication skills are essential, with a commitment to service standards.