Flex Banker

Central Bank; Des Peres (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Central Bank Of St. Louis is seeking a Flex Banker to provide exceptional service and flexible operational support across multiple retail banking locations in the St. Louis market.

The role focuses on teller transactions, account openings, maintenance, and relationship-building with customers. It requires adaptability to different branch environments and staffing needs. The position supports branch objectives, processes, and security procedures while contributing to sales referrals and service

Responsibilities

• Provide coverage and support at assigned branch locations based on staffing and business needs.
• Perform teller transactions accurately and efficiently, including deposits, withdrawals, and other routine banking services.
• Open, maintain, and service consumer and commercial deposit accounts.
• Build positive working relationships with customers and team members while adapting to varying branch environments.

Job description

About Central Bank Of St. Louis

Central Bank of St. Louis is a community-focused financial institution committed to building strong relationships and delivering exceptional service. We take pride in supporting the financial success of individuals and businesses throughout the St. Louis region by combining personalized service with a full range of banking solutions.

About Central Bank Of St. Louis

Central Bank of St. Louis is a community-focused financial institution committed to building strong relationships and delivering exceptional service. We take pride in supporting the financial success of individuals and businesses throughout the St. Louis region by combining personalized service with a full range of banking solutions.

Position Summary

The Flex Banker provides exceptional service and operational support to retail banking locations throughout the market. This role serves as a flexible resource, providing short-term and long-term coverage at various branches as needed. Responsibilities may include teller transactions, account opening and maintenance, safe deposit services, customer relationship building, sales referrals, and operational support. When branch coverage is not required, the Flex Banker may assist with special projects, administrative tasks, training initiatives, and other assignments that support retail banking operations. Conduct relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Essential Duties And Responsibilities

• Provide coverage and support at assigned branch locations based on staffing and business needs.


• Perform teller transactions accurately and efficiently, including deposits, withdrawals, check cashing, cash advances, money orders, cashier's checks, savings bonds, and other routine banking services.


• Open, maintain, and service consumer and commercial deposit accounts.


• Process account maintenance requests and prepare required documentation, including signature cards, resolutions, and related account records.


• Deliver exceptional customer service and identify opportunities to deepen customer relationships through referrals of Bank products and services.


• Meet or exceed established sales, referral, service, and performance goals.


• Maintain a thorough knowledge of teller operations, account opening procedures, banking systems, and retail banking products and services.


• Adhere to all security procedures, operational controls, audit requirements, and cash-handling policies.


• Build positive working relationships with customers and team members while adapting to varying branch environments and staffing needs.


• Assist with branch projects, administrative tasks, training initiatives, and other assignments as needed.


• Consistently demonstrate the behaviors and service standards outlined in Central Bank's Living Legendary standards.


• Perform other duties as assigned by management.

Additional Duties And Responsibilities

• Assist branch and department personnel as needed.


• Serve as backup support for vault balancing, ATM balancing, safe deposit services, and new account functions.


• Participate in training assignments and cross-functional learning opportunities.


• Travel to and work from various branch locations to support staffing and operational needs.


• Complete special projects and additional responsibilities as assigned.