Flex Officer

Securitas Security Services USA, Inc.; Springfield (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Options

Life, AD&D, Disability Insurance

Telemedicine

Paid Time Off

Uniforms Provided

Paid Training

DailyPay Access

Employee Assistance Program

Discounts

Job summary

Securitas Security Services USA, Inc. is seeking a Flex Officer for a full-time graveyard shift in Springfield, MO. The role includes access control, patrolling multiple client sites, enforcing regulations, and delivering professional customer service.

You will work 32 hours per week with a 2000-0800 schedule Mon-Thu, plus flexible hours as needed. Benefits include medical, dental, vision, 401(k), life insurance, telemedicine, paid time off, uniforms, training, and DailyPay access.

Qualifications

• Excellent customer service and communication skills.
• Ability to lead a small team and coordinate with client staff.
• Strong observation, reporting, and problem-solving abilities.
• Comfort with technology and basic computer tasks.

Responsibilities

• Monitor CCTV cameras, alarms, and security systems.
• Control access and issue visitor badges at post orders.
• Respond promptly to incidents, emergencies, and alarms.
• Prepare daily activity and incident reports for client sites.
• Provide customer service to employees and guests.

Skills

Customer service

Team leadership

Patrol procedures

De-escalation

Education

High School Diploma or GED

Job description

Flex Officer - Full Time

Primary Location: Springfield, MO

Wage Range: $17.00-$18.50/HR

Graveyard Shift

32 Hours Per Week

• Mon - Thurs: 2000 - 0800

Variable full-time shift schedule with availability as needed. The Flex Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Front desk / access control duties such as creating badges for visitors and answering phones.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift, such as Vision phone usage.
• Monitor and patrol the assigned property to prevent theft, vandalism, and unauthorized access.
• Check identification and verify visitors, employees, contractors, and deliveries.
• Monitor CCTV cameras, alarms, and other security systems.
• Respond promptly to security incidents, emergencies, alarms, and suspicious activity.
• Prepare accurate daily activity reports, incident reports, and security logs.
• Enforce company security policies, procedures, and regulations.
• Conduct regular inspections of doors, gates, equipment, and security areas.
• Maintain confidentiality and protect company information and property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
• Valid Driver's License.
• Must be able to complete long distance foot patrols, which can be split up (includes stairs) and Setting for long periods of time.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.