Flex GSOC Operator - Tech Company

Allied Universal; San Francisco (CA); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Medical, dental, vision

401(k) or Supplemental Plan

Eight paid holidays

Vacation after year

Job summary

Allied Universal, a leading security and facility services company, seeks a Flex GSOC Operator for a tech client in San Francisco. The role involves monitoring screens, using access control and alarm systems, and issuing alerts for incidents that impact people, property, or brand.

The position requires active CA Guard Card, 1+ year security experience, and strong technology skills. Weekend availability and a designated flex shift are expected. Competitive pay and benefits accompany the role.

Qualifications

• CA Guard Card required and active.
• 1+ years security experience.
• Intermediate to advanced technology skills required.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures and emergency response activities.
• Respond to incidents calmly and solve problems.
• Investigate alarms and coordinate security responses with police or Fire services as needed.
• Assist employees with safety and security concerns across locations.
• Monitor travel safety and security of company personnel.

Skills

Active CA Guard Card

Security experience

Technology skills

Education

Level 1 Certificate (Power to Arrest and Appropriate Use of Force)

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is Hiring a Flex GSOC Operator to work at a Tech Company located in San Francisco.

Pay Rate: $26.00 / Hour

Shift: Designated Flex, must be available on weekends

Requirements

• Active CA Guard Card
• Security experience of 1 or more years
• Intermediate to advanced technology skills
• Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)
• Use of personal electronic devices while on duty is prohibited

As a Flex GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site‑specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem‑solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience
• Minimum of two (2) years of military, law enforcement, government, or security experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.