GSOC Operator - Flex

Allied Universal; Concord (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Vacation days

Job summary

Allied Universal is seeking a GSOC Operator in California to monitor client sites, analyze security data, and coordinate responses to incidents. You will support safety procedures, elevate critical situations, and help protect people, property and brand image across diverse industries.

The role requires a HS diploma or equivalent and typically 2+ years in security or related fields, with a background check and state-specific licensing as applicable. Competitive benefits accompany the position.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent, or five years of verifiable experience.
• Minimum of two years of military, law enforcement, government, or security experience.
• Background investigation required by law; criminal history considered per regulations.
• Licensing requirements depend on state/local laws; valid driver's license may be required for driving positions.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures and emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Investigate alarms and respond by sending security patrol or alerting Fire services or Police as needed.
• Assist company employees in all concerns that pertain to safety and security.
• Monitor travel safety and security of company’s employees.

Skills

Customer service

Emergency response

Problem solving

Education

High school diploma or equivalent

5 years verifiable experience

Tools

Access control systems

Alarm monitoring systems

Business intelligence sources

Job description

Company Overview:

Allied Universal® North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Pay:

$29.85/Hr.

RESPONSIBILITIES:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

QUALIFICATIONS:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience
• Minimum of two (2) years of military, law enforcement, government, or security experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  *A valid driver’s license will be required for driving positions only

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com