Flex/Float Security Officer Danbury / New Milford / Sharon

Securitas, Inc.; New Milford (CT); Sur place; USD 27 000 - 31 000; Plein temps

Résumé du poste

Securitas, Inc. seeks a Healthcare Security Officer – Flex/Float to provide professional security services across Danbury, New Milford, and Sharon, CT. This mobile, flexible role supports hospitals by responding to incidents, enforcing access controls, and delivering courteous customer service to patients, visitors and staff.

Flexible availability across days, evenings, nights, weekends and holidays is required; training is provided and candidates may gain further licenses as needed.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong customer service and communication skills essential.
• Ability to stay calm and follow procedures during emergencies.

Responsabilités

• Provide security services at healthcare facilities in Danbury, New Milford, and Sharon.
• Control access to facilities and restricted areas according to site instructions.
• Perform interior and exterior patrols and report hazards.
• Respond to incidents, disturbances, and emergencies following procedures.
• Assist staff with managing disruptive individuals using de-escalation techniques.

Connaissances

Customer service

Communication skills

De-escalation

Observation skills

Teamwork

Formation

High school diploma or equivalent

Description du poste

Job Title: Healthcare Security Officer – Flex/Float
Location: Danbury, New Milford & Sharon, CT
Schedule: Flex/Float – Flexible availability required (days, evenings, nights, weekends, holidays)
Pay Rate: $19.50 – $22.15 per hour (based on experience, assignment, and qualifications)

Position Summary

The Healthcare Security Officer – Flex/Float provides professional security services across multiple healthcare facilities in Danbury, New Milford, and Sharon. You will support a safe and secure environment for patients, visitors, and staff by responding to incidents, enforcing site procedures, and delivering excellent customer service. This is a mobile, flexible role that fills coverage needs at different sites and on different shifts.

Key Responsibilities

• Provide security services at assigned healthcare facilities in Danbury, New Milford, and Sharon, as directed by scheduling and operational needs.
• Control access to facilities, departments, and restricted areas in line with site‑specific Assignment Instructions/Post Orders.
• Conduct interior and exterior patrols to identify and report safety or security hazards.
• Respond to security incidents, disturbances, and emergency situations (e.g., code calls, fire alarms, medical emergencies) and follow established procedures.
• Assist clinical staff with managing disruptive, aggressive, or distressed individuals, using de‑escalation techniques and following hospital policies.
• Monitor and protect people, property, and sensitive information in accordance with client and Securitas requirements.
• Prepare clear, accurate, and timely incident reports and daily activity logs.
• Support enforcement of hospital policies (visitor management, identification badges, parking, smoking, etc.).
• Provide directions, information, and general assistance to patients, visitors, and staff in a professional and compassionate manner.
• Work cooperatively with hospital staff, local law enforcement, and emergency responders when required.
• Follow all health, safety, and infection‑control procedures, including use of required Personal Protective Equipment (PPE).
• Participate in required training and maintain knowledge of site‑specific procedures and emergency plans.

Requirements

• Flexible availability to work at all three locations (Danbury, New Milford, Sharon) and on all shifts, including days, evenings, nights, weekends, and holidays, as needed.
• Reliable transportation to travel between sites.
• Ability to obtain and maintain all licenses, registrations, and certifications required by state and local regulations and by Securitas/client policies.
• Previous security, law enforcement, military, or healthcare security experience preferred, but not always required depending on local client needs.
• Strong customer service and communication skills; able to interact professionally with patients, visitors, and staff in stressful situations.
• Ability to remain calm, use sound judgment, and follow procedures during emergencies.
• Ability to stand and walk for extended periods and respond quickly to incidents throughout the facility.
• Basic computer skills for report writing and email.
• High school diploma or equivalent.

Competencies

• Professional, respectful, and compassionate approach in a healthcare environment.
• Strong observation and problem‑solving skills.
• De‑escalation and conflict‑management skills.
• Teamwork and cooperation with clinical and non‑clinical staff.
• Commitment to confidentiality and patient privacy.

Securitas plays an essential role for our clients and in society. TheSecurity Officerposition helps maintain a safe and secure environment for our clients by actively monitoring thepremises, includingpatrolling a variety of locations. They preserve order whileenforcingregulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values ofIntegrity, Vigilance, and Helpfulness.These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.