Flex/Float Security Officer Danbury / New Milford / Sharon

Securitas Security Services USA, Inc.; New Milford (CT); On-site; USD 27,000 - 31,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Healthcare Security Officer – Flex/Float to provide professional security services across Danbury, New Milford, and Sharon, CT.

The role is mobile and flexible, covering days, evenings, nights, weekends, and holidays, with responsibilities including incident response, access control, patrolling, and assisting clinical staff. You will maintain patient and staff safety, complete incident logs, follow hospital procedures, and coordinate with local

Qualifications

• Flexible availability across three locations and all shifts (days/evenings/nights/weekends/holidays).
• Reliable transportation between sites and ability to obtain required licenses.
• Strong customer service and communication skills for patients, visitors, and staff.
• Ability to stay calm and follow procedures during emergencies.

Responsibilities

• Provide security services at healthcare facilities in Danbury, New Milford, and Sharon.
• Control access to facilities and restricted areas per post orders.
• Conduct interior and exterior patrols; report hazards promptly.
• Respond to incidents and emergencies and follow established protocols.
• Assist clinical staff with managing disruptive individuals using de-escalation.
• Monitor people, property, and sensitive information per client requirements.
• Prepare incident reports and activity logs in a timely manner.
• Enforce hospital policies (visitor management, badges, parking, etc.).
• Offer directions and information to patients, visitors, and staff with professionalism.
• Collaborate with hospital staff, law enforcement, and responders as needed.
• Follow PPE and infection-control procedures; participate in required training.

Skills

Customer service

Communication skills

De-escalation

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Healthcare Security Officer – Flex/Float

Location: Danbury, New Milford & Sharon, CT

Schedule: Flex/Float – Flexible availability required (days, evenings, nights, weekends, holidays)

Pay Rate: $19.50 – $22.15 per hour (based on experience, assignment, and qualifications)

Position Summary

The Healthcare Security Officer – Flex/Float provides professional security services across multiple healthcare facilities in Danbury, New Milford, and Sharon. You will support a safe and secure environment for patients, visitors, and staff by responding to incidents, enforcing site procedures, and delivering excellent customer service. This is a mobile, flexible role that fills coverage needs at different sites and on different shifts.

Key Responsibilities

• Provide security services at assigned healthcare facilities in Danbury, New Milford, and Sharon, as directed by scheduling and operational needs.
• Control access to facilities, departments, and restricted areas in line with site-specific Assignment Instructions/Post Orders.
• Conduct interior and exterior patrols to identify and report safety or security hazards.
• Respond to security incidents, disturbances, and emergency situations (e.g., code calls, fire alarms, medical emergencies) and follow established procedures.
• Assist clinical staff with managing disruptive, aggressive, or distressed individuals, using de‑escalation techniques and following hospital policies.
• Monitor and protect people, property, and sensitive information in accordance with client and Securitas requirements.
• Prepare clear, accurate, and timely incident reports and daily activity logs.
• Support enforcement of hospital policies (visitor management, identification badges, parking, smoking, etc.).
• Provide directions, information, and general assistance to patients, visitors, and staff in a professional and compassionate manner.
• Work cooperatively with hospital staff, local law enforcement, and emergency responders when required.
• Follow all health, safety, and infection‑control procedures, including use of required Personal Protective Equipment (PPE).
• Participate in required training and maintain knowledge of site-specific procedures and emergency plans.
  
  

Requirements

• Flexible availability to work at all three locations (Danbury, New Milford, Sharon) and on all shifts, including days, evenings, nights, weekends, and holidays, as needed.
• Reliable transportation to travel between sites.
• Ability to obtain and maintain all licenses, registrations, and certifications required by state and local regulations and by Securitas/client policies.
• Previous security, law enforcement, military, or healthcare security experience preferred, but not always required depending on local client needs.
• Strong customer service and communication skills; able to interact professionally with patients, visitors, and staff in stressful situations.
• Ability to remain calm, use sound judgment, and follow procedures during emergencies.
• Ability to stand and walk for extended periods and respond quickly to incidents throughout the facility.
• Basic computer skills for report writing and email.
• High school diploma or equivalent.
  
  

Competencies

• Professional, respectful, and compassionate approach in a healthcare environment.
• Strong observation and problem‑solving skills.
• De‑escalation and conflict‑management skills.
• Teamwork and cooperation with clinical and non‑clinical staff.
• Commitment to confidentiality and patient privacy.
  
  

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The< b>Security Officerposition helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values ofIntegrity, Vigilance, and Helpfulness.These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Are you interested in being part of our Team?