Flex & Events Security Officer -Exhibition Space- Downtown Chicago

tsg; Chicago (IL); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical and Dental insurance

Career growth opportunities

Skills-enhancing training

Job summary

Titan Security is seeking a proactive Security Officer in Chicago, IL to support a museum environment. The role requires delivering top-tier customer service, enforcing policies, and maintaining safety across high-traffic areas.

You will log activities, control access, and respond to incidents with professionalism. Ideal candidates have 1 year of relevant experience, an HS diploma or GED, and the ability to read, write and understand English.

Qualifications

• 1 year of security or public-facing experience preferred.
• Must read, write, speak and understand English.
• Professionalism and strong customer service orientation.

Responsibilities

• Enforce policies while delivering excellent customer service to guests and vendors.
• Maintain logs at front desk for people or property including packages.
• Control access for tenants, visitors or vendors.
• Enforce museum rules in a professional, customer-focused manner.
• Monitor cameras and patrol to deter theft and maintain safety.
• Respond to incidents and document them for management.
• Provide visible security presence throughout the museum.

Skills

Customer service

Security awareness

English proficiency

Attention to detail

Shift flexibility

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities of Security Officers include, but are not limited to:

• Officers must be attentive, approachable, and capable of enforcing policies while delivering excellent customer service to guests, staff, and vendors.
• This is a high-visibility, physically demanding, customer-facing role in a fast-paced public environment.
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Enforce museum rules and policies in a professional, customer-service-oriented manner
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Provide a visible security presence throughout the museum
• Rotate between assigned posts as needed

Required Qualifications of Security Officers:

• Must be at least 21 years of age.
• Must be able to work all shifts.
• 1 year of security, customer service, or public-facing experience preferred
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Willingness to work all posts and flexible schedules
• Experience in museums, hospitals, retail centers, or high-traffic public venues
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:

• Positions starting at $19.50-$22.00 per hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP #IND4