Flex Developer - North America

SRM Technologies

United States

On-site

USD 130,000 - 180,000

Full time

14 days+

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Job summary

Zohorecruit seeks a Techno-Functional Subject Matter Expert (SME) to bridge business stakeholders and technical teams for Model N Revenue Management solutions. You will lead design, configurations, and integrations, delivering with Flex delivery models.

You will collaborate with stakeholders, guide workshops, support UAT, and provide post-go-live optimization across Revenue Management, Chargebacks, Rebates, and Incentives. 8–12+ years IT and 5+ years with Model N preferred.

Qualifications

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field.
  • 5+ years hands-on with Model N implementations or support.
  • Experience with Flex or managed services delivery models.
  • Experience in client-facing consulting roles.
  • Strong collaboration between business and technical teams.

Responsibilities

  • Act as the Model N functional expert across modules such as: Revenue Management, Chargebacks, Rebates, and Incentives.
  • Gather, analyze, and document business requirements from stakeholders.
  • Translate business needs into functional specifications and system configurations.
  • Lead functional design workshops, user story creation, and solution walkthroughs.
  • Support UAT planning, execution, and defect triage.
  • Provide post-go-live functional support and optimization recommendations.
  • Coordinate with Flex delivery leads to support scalable and efficient project execution.
  • Mentor junior consultants and analysts on Model N functionality.

Skills

Model N Revenue Management
Techno-Functional Leadership
Client-facing consulting
Agile/Waterfall delivery

Education

Bachelor’s degree in Engineering / Computer Science / Information Systems

Tools

Model N Applications
APIs & Integrations

Job description

North America, United States | Posted on 05/27/2026

The Techno-Functional Subject Matter Expert(SME) will serve as a critical bridge between businessstakeholders and technical teams. This role requires deep functional knowledgeof Model N Revenue Management solutions combined with strong technicalunderstanding to support implementation, configuration, integration,optimization, and ongoing support for clients powered by Flex delivery models.

The SME will lead solution design, guide bestpractices, resolve complex issues, and ensure successful delivery aligned withbusiness objectives.

  • Act as the Model N functional expert across modules such as:
    • Revenue Management
    • Chargebacks, Rebates, and Incentives
  • Gather, analyze, and document businessrequirements from stakeholders.
  • Translate business needs into functionalspecifications and system configurations.
  • Configure Model N applications to meetclient-specific requirements.
  • Lead functional design workshops, userstory creation, and solution walkthroughs.
  • Support UAT planning, execution, and defecttriage.
  • Provide post-go-live functional support andoptimization recommendations.
    • Integrations (inbound/outbound interfaces)
    • Data migration and validation
    • System enhancements and customizations
  • Understand Model N data models, workflows, andconfiguration frameworks.
  • Support troubleshooting of complex functionaland technical issues.
  • Review and validate technical design documentsto ensure alignment with functional intent.
  • Work with APIs, batch jobs, and middlewareintegrations where applicable.
  • Serve as the primary SME point of contact forclients and internal teams.
  • Mentor junior consultants and analysts on ModelN functionality.
  • Ensure adherence to delivery standards,timelines, and quality benchmarks.
  • Participate in release management, regressiontesting, and change impact analysis.
  • Coordinate with Flex delivery leads to supportscalable and efficient project execution.
  • Bachelor’s degree in Engineering, ComputerScience, Information Systems, or a related field.
  • Relevant certifications in Model N or LifeSciences domain are a plus.
  • Experience with Flex or managed servicesdelivery models.
  • Exposure to regulatory compliance and auditsupport in Life Sciences.
  • Ability to work across multiple projects andpriorities.
  • Strong collaboration between business andtechnical teams
  • Proactive problem-solving and continuousimprovement mindset
  • Strong hands-on experience with Model NRevenue Management solutions.
  • Solid understanding of Life Sciences /Pharmaceutical business processes.
  • Experience with government pricing, rebates,chargebacks, and compliance.
  • Ability to read and interpret technical designand integration documents.
  • Experience working in cloud-based enterpriseapplications.
  • Excellent communication and stakeholdermanagement skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work in Agile and Waterfall deliverymodels.
  • Experience working in global delivery orFlex-based engagement models.
  • 8–12+ years of overall IT/Enterpriseapplication experience.
  • 5+ years of hands-on experience withModel N implementations or support.
  • Prior experience as a Techno-Functional Leador SME preferred.
  • Experience in client-facing consulting roles ishighly desirable.

This role is critical to ensuringsuccessful Model N solutions that drive compliance, efficiency, and revenueoptimization for clients powered by Flex.

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