FLEX Customer Service Security Officer

Securitas Security Services USA, Inc.; Redmond (WA); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Discounts

Uniforms & Training

Pet care discounts

Employee Assistance Program

Job summary

Securitas Security Services USA, Inc. is seeking a FLEX Customer Service Security Officer for full-time work in Redmond, WA. Wage: $28.90/HR. Available schedules include Grave (10:00pm–6:45am), Swing (2:00pm–10:45pm), and Day (6:00am–2:45pm).

You will perform access control, patrols, and incident reporting, while resolving conflicts and maintaining a professional presence. The role emphasizes safety, teamwork, and customer service at client sites, with comprehensive benefits and ongoing training.

Qualifications

• 1+ years of customer service and 1+ years of security experience required.
• Must be at least 18 years of age.

Responsibilities

• Conflict resolution and de-escalation.
• Perform access control at security entrances / exits.
• Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site / organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Security experience

Education

High School Diploma / GED

Job description

FLEX Customer Service Security Officer — Full Time

Wage: $28.90/HR

Available Schedules

• Grave, 10:00pm-6:45am
• Swing, 2:00pm-10:45pm
• Day, 6:00am-2:45pm

Looking for career growth?

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, and help safeguard people, property, and information.

The ideal candidates we are seeking will be reliable, punctual, and have a strong work ethic while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What You Can Expect

• Conflict resolution and de-escalation.
• Perform access control at security entrances / exits.
• Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site / organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Basic Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• 1+ years of customer service and 1+ years of security experience required.
• Standard computer / technology skills needed.
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.