Fleet Support Technician - Office-Based, 25% Travel

Utilities Service, LLC; Horsham (PA); On-site; USD 52,000 - 75,000; Full time

Job summary

Asplundh Tree Expert, LLC is seeking a Fleet Support Technician to provide maintenance and repair solutions for fleet drivers, operators, and suppliers. You will troubleshoot, coordinate repairs, and support emergency situations to keep vehicles and equipment operating smoothly.

The role emphasizes collaboration with internal teams, vendor coordination, and delivering excellent customer service in a fast-paced, office-based setting with some travel.

Qualifications

• 3+ years of experience in fleet maintenance, automotive repair, diesel engines, heavy-duty equipment, hydraulics, trailers, tractors, or aerial devices.
• Strong customer service skills and the ability to effectively support both internal and external stakeholders.
• Excellent verbal and written communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and the ability to learn company systems and fleet management tools.
• Strong problem-solving skills, attention to detail, and a proactive approach to supporting fleet operations.

Responsibilities

• Assist drivers, operators, and suppliers with maintenance-related questions and technical support needs.
• Coordinate repair solutions, including locating service providers, arranging roadside assistance, and supporting emergency repair situations.
• Troubleshoot equipment and vehicle issues involving gas and diesel engines, aerial devices, trailers, tractors, hydraulics, and other heavy-duty equipment.
• Verify repair and maintenance work order pricing and route repair authorization requests as needed.
• Manage warranty inquiries, in-service date requests, rental and lease vehicle support, and fleet service guideline questions.
• Maintain accurate documentation of maintenance and repair events while providing status updates to field personnel during major or extended repairs.
• Partner with internal teams and vendors to resolve service, parts availability, and quality concerns while supporting continuous operational improvement.

Skills

Fleet maintenance

Automotive repair

Diesel engines

Heavy-duty equipment

Hydraulics

Trailers/tractors

Aerial devices

Customer service

Communication

Documentation

Tools

Microsoft Office

Fleet management tools

Job description

Asplundh Tree Expert, LLC is seeking a Fleet Support Technician to provide maintenance and repair solutions for fleet drivers, operators, and suppliers. You will troubleshoot, coordinate repairs, and support emergency situations to keep vehicles and equipment operating smoothly.

The role emphasizes collaboration with internal teams, vendor coordination, and delivering excellent customer service in a fast-paced, office-based setting with some travel.