Fleet Support Engineer

WorkGenius Group; San Mateo (CA); On-site; USD 55,000 - 96,000; Full time

Job summary

WorkGenius Group in Foster City, CA is seeking a Fleet Support Engineer for a six-month engagement to act as the primary contact for real-time fleet issue escalations and to provide operational support ensuring vehicle uptime.

You will perform root-cause analyses using logs, vehicle and fleet data; develop troubleshooting guides; conduct hardware bring-up; and collaborate with engineering to improve tooling, validation, and field diagnostics.

Qualifications

• 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical field.
• Experience safely troubleshooting low- and high-voltage circuits and using Unified Diagnostic Services (UDS).
• Understanding of hardware and software architectures, vehicle systems, and communications in an operations environment.
• Ability to analyze high-level vehicle functions, isolate faults to individual components, and interpret schematics, electrical diagrams, connector end views, and pinouts.
• Preferred experience with electric vehicles, remote vehicle troubleshooting, diagnostic tools, Linux, Python, hardware-interfacing software, networking, TCP, or socket programming.

Responsibilities

• Serve as the primary contact for real-time fleet issue escalations and provide operational support for vehicle uptime.
• Perform root cause analysis using comprehensive log, vehicle, and fleet data reviews to identify trends and resolve issues.
• Develop and maintain troubleshooting guides, diagnostic procedures, and resolution documentation for technicians.
• Conduct hardware bring-up and validation for new vehicle components, and collaborate with engineering teams to improve tooling and issue detection.
• Implement fleet-wide countermeasures, define validation data points, and drive continuous improvements in vehicle performance and reliability.

Skills

Root cause analysis

Fleet operations

Vehicle diagnostics

UDS

Electrical troubleshooting

Hardware validation

Electric vehicles

Linux

Python

TCP/socket programming

Education

Bachelor's degree in Electrical or Computer Engineering

Job description

Title: Fleet Support Engineer
Industry: Autonomous Vehicle / Technology
Location: Foster City, CA
Duration: Approximately 6 months
Responsibilities

• Serve as the primary contact for real-time fleet issue escalations and provide operational support for vehicle uptime.
• Perform root cause analysis using comprehensive log, vehicle, and fleet data reviews to identify trends and resolve issues.
• Develop and maintain troubleshooting guides, diagnostic procedures, and resolution documentation for technicians.
• Conduct hardware bring-up and validation for new vehicle components, and collaborate with engineering teams to improve tooling and issue detection.
• Implement fleet-wide countermeasures, define validation data points, and drive continuous improvements in vehicle performance and reliability.

Requirements

• 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical field, plus a bachelor's degree in Electrical or Computer Engineering.
• Experience safely troubleshooting low- and high-voltage circuits and using Unified Diagnostic Services (UDS).
• Understanding of hardware and software architectures, vehicle systems, and communications in an operations environment.
• Ability to analyze high-level vehicle functions, isolate faults to individual components, and interpret schematics, electrical diagrams, connector end views, and pinouts.
• Preferred experience with electric vehicles, remote vehicle troubleshooting, diagnostic tools, Linux, Python, hardware-interfacing software, networking, TCP, or socket programming.

Skills

• Root cause analysis
• Fleet operations
• Vehicle diagnostics
• Unified Diagnostic Services (UDS)
• Electrical troubleshooting
• Hardware validation
• Electric vehicles
• Linux
• Python
• TCP/socket programming

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.