Fleet Support Engineer

DeWinter BH; Foster City (CA); Presencial; USD 80 000 - 120 000; Tempo integral

Resumo da oferta

DeWinter Group is seeking a Fleet Support Engineer to help maintain the uptime and reliability of an advanced vehicle fleet. You will act as the technical contact for real-time escalations, leveraging electrical and software systems expertise to diagnose issues and drive lasting solutions.

You will investigate complex faults, support hardware bring-up, and develop resources that enable technicians and operations teams to resolve issues efficiently in a fast-paced environment.

Qualificações

• Bachelor’s degree required in Electrical Engineering, Computer Engineering, or related field.
• 2–4 years of hands-on experience in transportation, aerospace, autonomous vehicles, or related technical field.
• Experience working with low- and high-voltage circuits.
• Knowledge of Unified Diagnostic Services (UDS) and safe troubleshooting practices.
• Understanding of hardware and software system architecture and communications in an operations environment.
• Ability to conduct comprehensive log reviews and perform root cause analysis.
• Ability to understand vehicle-level issues and identify resolutions at the component level.
• Proficient in reading schematics, electrical diagrams, connector end views, and pinouts.
• Strong documentation and technical communication skills.
• Ability to build effective relationships across engineering, operations, and technician teams.
• Self-directed approach to respond to real-time escalations.

Responsabilidades

• Support uptime and reliability of an advanced vehicle fleet on the Base Operations team.
• Serve as a technical point of contact for real-time fleet escalations.
• Investigate complex vehicle faults and hardware bring-up.
• Develop troubleshooting resources and guide technicians and operations teams.
• Improve diagnostic processes and enable faster issue resolution.
• Travel within the U.S. to support operational locations as needed.

Conhecimentos

2–4 years experience

Electrical Engineering background

High/Low voltage experience

UDS knowledge

Log review & root cause analysis

Schematics reading

Technical communication

Cross-functional collaboration

Real-time escalation handling

Self-directed work style

Formação académica

Bachelor’s degree in Electrical/Computer Engineering

Ferramentas

Linux

Python

Networking basics (TCP)

Diagnostic tools

Hardware/Software interfaces

Descrição da oferta de emprego

Fleet Support Engineer

Overview

Support the operational uptime and reliability of an advanced vehicle fleet as a Fleet Support Engineer on the Base Operations team. This role serves as a technical point of contact for real-time fleet escalations, using electrical and software systems expertise, detailed log analysis, and cross-functional collaboration to identify issues and drive lasting solutions.

You will investigate complex vehicle faults, support hardware bring-up and validation, improve diagnostic processes, and develop troubleshooting resources that enable technicians and operations teams to resolve issues efficiently. This is an opportunity to make a direct impact on fleet performance, reliability, and continuous improvement in a fast-paced operational environment.

Required Skills

• 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical field
• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline
• Experience working with low- and high-voltage circuits
• Knowledge of Unified Diagnostic Services (UDS) and safe troubleshooting practices
• Understanding of hardware and software system architecture and communications in an operations environment
• Ability to conduct comprehensive log reviews and perform root cause analysis
• Ability to understand vehicle-level issues and identify resolutions at the individual component level
• Proficiency reading schematics, electrical diagrams, connector end views, and pinouts
• Strong documentation and technical communication skills
• Ability to build effective relationships and collaborate across engineering, operations, and technician teams
• Self-directed approach with the ability to respond effectively to real-time escalations

Nice to Have Skills

• Experience with electric vehicle technology
• Experience remotely supporting vehicle troubleshooting
• Knowledge of vehicle systems and diagnostic tools
• Experience with Linux and Python-based systems for fleet-level data processing
• Experience working with software that interfaces with hardware
• Familiarity with networking, TCP, and socket programming
• Experience developing troubleshooting guides, diagnostic procedures, or technical documentation
• Experience identifying fleet data trends and implementing countermeasures to prevent recurring issues

Preferred Education and Experience

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical field
• 2–4 years of hands‑on experience in transportation, aerospace, autonomous vehicles, automotive technology, or a comparable engineering environment

Other Requirements

• Onsite position in Las Vegas, CA
• W2 employment only
• Availability to work night and weekend shifts as needed, with advance notice
• Occasional travel within the U.S. to support operational locations
• Ability to safely work with vehicle electrical systems and related hardware
• Six‑month assignment with an ASAP start date