Fleet Supervisor

BLL Batesville Logistics, LLC; United States; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401K match

Paid time off

Development opportunities

Job summary

Batesville is seeking an Operations Leader to assist the Manager in day-to-day facility operations, focusing on performance metrics, talent development, and proper staffing to meet market opportunities. About half of the role is non-operational, ensuring a balance between oversight and hands-on work.

You will drive recruiting and training, oversee safety and quality costs, and partner with Sales to manage service efficiency.

Qualifications

• Bachelor's degree in Business, Supply Chain Management or Logistics preferred; 2+ years related experience or training; or equivalent combination.

Responsibilities

• Lead, direct, develop and manage associates.
• Upgrade personnel and performance through training and regular performance reviews.
• Oversee local operations: cost, delivery, safety, property, quality costs, standards, policies, and customer satisfaction.
• Recruit, interview, hire and train hourly personnel.
• Support high standards of customer service in order taking and problem solving.
• Input for annual service center budget.
• Assist in policy deployment, root cause and countermeasure analysis.
• Improve operations and inventory efficiency at CSC level (fill rates).
• Train in health, safety, SOPs, phone skills, etc.
• Protect assets (inventory, cards, fuel, petty cash).
• Analyze competition, strengths/weaknesses; seek opportunities.
• Maintain professional image; ensure truck/driver appearance.
• Collaborate on cross-functional projects to improve performance.
• Work with Sales Managers to control costs of special deliveries.
• Provide input on market needs related to distribution and service.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Verbal/written communication

Professional appearance

Positive attitude

Attention to safety

Attention to detail

DOT/FMCSA/OSHA knowledge

Team player

Travel available (5%)

Education

Bachelor's degree in Business/Logistics

Job description

Your Role at Batesville:

Responsible for assisting the Manager with the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.

How You’ll be Rewarded:

The expected base salary range for this role is $65,000-$75,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You'll Do:

• Lead, direct, develop and manage associates.
• Including being responsible for the continual upgrading of personnel and performance through developed training and regular performance reviews.
• Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction.
• Responsible for the recruiting, interviewing, hiring and training new and replacement hourly personnel.
• Support high standards of customer service in the areas of order taking and customer problem solving.
• Provide input for the annual budget for the service center.
• Assist in policy deployment, root cause, and countermeasure analysis.
• Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates).
• Assist in training of health, safety, phones skills, standard operating procedures, etc.
• Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
• Understand competition in the market.
• Analyze strengths and weaknesses and seek out opportunities.
• Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.
• Participate in cross-functional projects to improve company performance
• Work with Sales Managers to control the costs of special deliveries.
• Provide input regarding market needs as they relate to distribution and service.
• Other duties may be assigned.

What You'll Bring:

• Education Bachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
• Skills/Experience Microsoft Office – Immediate - Required Customer Service Orientation – Expert – Required Verbal and Written Communication – Expert – Required Professional appearance - Required Positive Attitude - Required Attention to safety – Expert – Required Attention to detail – Expert – Required Knowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – Required Team Player - Required Travel Employee must be able to travel 5% of the time.

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee will occasionally climb, bend, kneel, crouch/squat, and/or twist. The employee will frequently lift items as heavy as 50lbs. Specific vision abilities may include the employee's ability to see near and far distances. The employee must occasionally lift and/or move up to 50 to over 100 pounds.

Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.

Who We Are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future.

Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart:

• Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It's why we do what we do every day to make every Batesville product the best it can be.
• Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.
• Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun!

We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back:

We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations.

Equal Employment Opportunity / 35

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affinitive Action Employer of minorities/females/disabled/veterans.

For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones. We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day. As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives. Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.