Driver/Lead Non-CDL (3AM Start/ Tue-Sat)

BLL Batesville Logistics, LLC; Baltimore (MD); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Short-term disability

Employee Assistance Program (EAP)

401K matching

Paid time off

Development opportunities

Job summary

Batesville is seeking a CSC Team Lead to oversee daily operations and continuous improvement in a local customer service center. You will lead staff, arrange training, and ensure safety, quality, and on-time delivery in line with DOT rules.

The role requires a high school diploma (associate preferred), 3+ years in logistics supervision, a valid license, and JD Edwards experience. Strong leadership and data-entry skills are essential.

Qualifications

• High School Diploma or GED; Associate degree preferred.
• Minimum 3 years of logistics supervisory experience.
• Experience with JD Edwards is preferred.

Responsibilities

• Lead employees and supervise day-to-day operations.
• Plan, assign and direct work; appraise performance.
• Ensure safety, DOT/OSHA compliance and training.
• Monitor costs, delivery, health and safety, and inventory at CSC.

Skills

People leadership

Safety awareness

Lean Six Sigma

ISO 9000

JD Edwards

Education

Associates degree preferred

Tools

JD Edwards

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

Your Role at Batesville: The CSC Team Lead is responsible for the day-to-day operations and continual improvement of a local customer service center (CSC).

How You’ll be Rewarded:

Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.

$24.00 per hour. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short‑term disability, Employee Assistance Program (EAP), and more. Generous 401K Matching Program Paid time off Opportunities for development and advancement.

What You’ll Do

Lead employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws. Responsibilities include assisting with interviewing, training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems. Responsible for the completion of pre-hire and post-hire paperwork for new associates Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction Proficiency or knowledge and ability to become proficient in utilizing electronic logging devices (ELD's) and related technology. Including the ability to accurately record hours of service, perform necessary data entry, and troubleshoot any ELD related issues while adhering to all requirements. Participation in additional safe driver training or orientation may be required, to ensure familiarity with company safety policies and procedures. Vehicles may be equipped with rear and forward-facing cameras to enhance safety and monitor driving behavior. Assist in the achievement and reduction of cost per delivered unit and hours per unit measures Protection of company assets such as inventory, purchase and fuel cards, petty cash, etc. Support high standards of customer service in the areas of order taking and customer problem solving Implementation of local market strategies Implementation of the "profitable customer and product" philosophy at the local level Assist in policy deployment, root cause, and countermeasure analysis Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates) Adherence to governmental regulations (DOT, OSHA) Assist in training of health and safety, phone skills, standard operating procedures, etc. Execution of product recalls and field quality repairs Provide input regarding the development of annual budgets for the local service center Interaction and coordination with associates, sales, customers, RDC Managers, District CSC Managers and home office Ensure that Batesville maintains and projects an image to the industry consistent with our expectations of professionalism and truck and driver appearance Participate in cross-functional projects to improve company performance Work with Sales Managers to control the costs of special deliveries Provide input regarding market needs as they relate to distribution and service Provide insight regarding competition in the market Work with Sales Managers and Sales Reps to establish mix of caskets to be inventoried Other duties may be assigned.

What You’ll Bring

Education: High School Diploma or general education degree (GED). Associates degree preferred. Skills/Experience Clean MVR or Driver Abstract with no major violations or accidents within the past three years and ability to operate a straight truck or tractor trailer (if applicable) safely Ability to work any shifts and days, including weekends to ensure CSC and Customer demand is met Ability to calculate figures and amounts such as discounts, interest, percentages Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to speak effectively before groups of customers or employees of organization. Ability to write routine reports and correspondence Ability to define problems, problem solve, collect data, establish facts, and draw valid conclusions Ability to effectively use computers and associated applications (experience in JD Edwards) preferred Minimum 3 years of commercial driving experience Valid Driver's License Must have formal forklift training (either walk behind or riding forklift) Must successfully pass a vehicle road test Must maintain a current DOT physical and keep on file with issuing state motor vehicle department Ability to lift and/or move miscellaneous equipment and product weighing up to 50 pounds frequently and over 100 pounds occasionally Experience with Lean Systems Management, Six Sigma, or ISO 9000 is preferred Greater than 5 years experience in a Logistics Supervisorial Position preferred. Class B CDL preferred (Class A mandatory for those locations utilizing tractor trailers) Vehicle specific experience, relative to the type of vehicle you will be operating Travel Travel for this position should be minimal but may average 2-3 weeks a year for alternant CSC vacation coverage or project work.

Safety‑Sensitive Position Notice:

Notice: This position has been designated as safety-sensitive. Responsibilities may include operating vehicles or equipment, working in warehouse or production environments, handling hazardous materials, or performing other duties where safety is a critical component of the job. Employees in this role may be required to comply with company drug and alcohol testing policies and applicable federal, state, or local regulations.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 75lbs. Specific vision abilities may include the employee's ability to see near and far distances and also must possess vision ability well enough to detect quality deficiencies within wood or painted metal. The employee must meet requirements as specified by the Department of Transportation (DOT) and/or Transport Canada, including vision requirements and random drug and alcohol screenings where applicable.

Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.

Who We Are

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love®.

What Sets Us Apart

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be. Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self‑guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career‑focused discussions and advancement.

We Have Fun

We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back

We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations. DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time. At Batesville, we strive to build a diverse workforce through equal‑opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affluent Action Employer of minorities/females/disabled/veterans. For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones. We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day. As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives. Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.