Fleet Service Advisor: Customer-Centric & Diagnostic Expert

Velocity Truck Group; Escondido (CA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

401k + match

Health, Dental & Vision Insurance

Paid Vacation Days

Employee discounts

Company events and training programs

Job summary

Velocity Truck Group in Escondido is looking for a Service Advisor to interact with customers and manage service requests for trucks. You will be responsible for inspecting vehicles, generating repair orders, and maintaining customer relationships.

The ideal candidate will possess strong technical skills, knowledge of trucks, and excellent problem-solving abilities. This full-time position offers competitive compensation of $30-$40 per hour, alongside a comprehensive benefits package.

Qualifications

• Proven technical expertise required.
• Strong knowledge of trucks and parts necessary.
• Excellent problem-solving and organizational skills important.

Responsibilities

• Greets customers and communicates truck status.
• Generates service and repair orders by ascertaining service requests.
• Conducts vehicle inspections and maintains customer rapport.

Skills

Proven technical expertise

Knowledge of trucks and parts

Excellent problem-solving skills

Strong organizational skills

Able to work in fast-paced environment

Work well with internal and external customers

Job description

Velocity Truck Group in Escondido is looking for a Service Advisor to interact with customers and manage service requests for trucks. You will be responsible for inspecting vehicles, generating repair orders, and maintaining customer relationships.

The ideal candidate will possess strong technical skills, knowledge of trucks, and excellent problem-solving abilities. This full-time position offers competitive compensation of $30-$40 per hour, alongside a comprehensive benefits package.