Fleet & Rental Operations Leader

Stowers Machinery Corporation; Knoxville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Stowers Machinery Corporation in Knoxville, TN, is seeking a Rental Operations Manager to supervise daily rental activities, optimize fleet utilization, and ensure exemplary customer service across rental, service, logistics, and sales teams.

The role emphasizes contract accuracy, yard presentation, staff coaching, and adherence to safety standards, with a focus on operational excellence and customer satisfaction in a dynamic, fast-paced environment.

Qualifications

• Experience in rental operations and fleet coordination.
• Ability to match customer needs with rental solutions.
• Proficient with Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supervising or leading a team preferred.

Responsibilities

• Oversee daily rental operations to ensure efficient workflow and customer satisfaction.
• Monitor fleet utilization and equipment availability.
• Ensure accurate rental contracts, documentation, and billing.
• Lead and coach rental staff across locations.
• Collaborate with service, logistics, and sales teams.
• Maintain safety and compliance in operations.

Skills

Customer service excellence

Equipment applications knowledge

Office software proficiency

Strong communication

Organizational and problem-solving

Multitasking under pressure

Education

Bachelor’s Degree Preferred in Business, Finance, Marketing, Economics, Logistics, Supply Chain Management

Equivalent work experience

Tools

CRM Software

Job description

Stowers Machinery Corporation in Knoxville, TN, is seeking a Rental Operations Manager to supervise daily rental activities, optimize fleet utilization, and ensure exemplary customer service across rental, service, logistics, and sales teams.

The role emphasizes contract accuracy, yard presentation, staff coaching, and adherence to safety standards, with a focus on operational excellence and customer satisfaction in a dynamic, fast-paced environment.