Fleet Parts Specialist – On-Site Support & Inventory

Tidewater Fleet Supply | TNT Parts; Virginia Beach (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Benefits (Medical, Dental, Vis~

401(k) with Company Match

Paid Time Off

Performance Bonus Opportunities

Company-Paid Life Insurance

Employee Assistance Program

Job summary

Tidewater Fleet Supply / TNT Parts is seeking a dependable, customer-focused parts specialist for our on-site fleet support team at a municipal maintenance facility in Virginia Beach. You will work with technicians to source parts, manage inventory, and ensure the right items are available when needed.

The role blends customer service with inventory control in a fast-paced setting, offering steady work, growth opportunities, and a team-oriented environment.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Basic computer proficiency and the ability to learn ERP and inventory management systems.
• Positive attitude, dependability, and a strong work ethic.
• Ability to work independently while also collaborating with customers and teammates.
• Experience in automotive, heavy-duty truck, fleet, industrial, or aftermarket parts is preferred but not required.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Provide outstanding customer service to fleet technicians and personnel.
• Identify, source, and recommend parts using catalogs, vendor resources, and company systems.
• Generate invoices and process requisitions accurately within the ERP system.
• Receive vendor shipments and process receiving documents.
• Source and process buyouts for non-stocked parts when required.
• Respond promptly to in-person, phone, and email inquiries.
• Maintain accurate inventory organization and assist with inventory management activities.
• Keep the parts room, inventory areas, and customer-facing spaces clean, organized, and professional.
• Build strong working relationships with fleet personnel, vendors, and teammates.
• Maintain product knowledge to better support customer needs and improve service levels.
• Occasionally operate a company vehicle to pick up parts or supplies.
• Assist during emergency situations and provide occasional after-hours support when necessary.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

Inventory management

Communication skills

Problem solving

ERP systems

Basic computer skills

Attention to detail

Teamwork

Job description

Tidewater Fleet Supply / TNT Parts is seeking a dependable, customer-focused parts specialist for our on-site fleet support team at a municipal maintenance facility in Virginia Beach. You will work with technicians to source parts, manage inventory, and ensure the right items are available when needed.

The role blends customer service with inventory control in a fast-paced setting, offering steady work, growth opportunities, and a team-oriented environment.