Fleet Parts Specialist - Customer-Focused & Growth

NAPA; Rancho Murieta (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays and vacation

Tuition reimbursement

Employee stock purchase plan

Wellness programs

Job summary

NAPA is seeking a friendly Automotive Parts Specialist to help customers source and identify the right auto parts, focusing on fleet and shop needs. This role emphasizes strong parts knowledge, excellent customer service, and teamwork in a fast-paced environment.

The position welcomes those eager to learn more about auto parts, with on-the-job training and opportunities for growth within the NAPA organization. A valid driver's license and prior parts experience are preferred.

Qualifications

• Must have customer-facing experience in auto parts or related field.
• Willingness to learn all things auto parts and terminology.
• Strong verbal and written communication skills.
• Ability to work around an airport environment in a shop setting.

Responsibilities

• Provide and source parts for fleet customers.
• Assist team members with parts questions and customer inquiries.
• Explain part availability and delivery timelines to customers.
• Ask clarifying questions to ensure correct parts are sourced.
• Maintain accurate inventory and documentation.

Skills

Customer service

Parts knowledge

Communication

Team collaboration

Education

High School Diploma

ASE Certifications (optional)

Tools

Inventory systems

Cataloging

Sourcing

Job description

NAPA is seeking a friendly Automotive Parts Specialist to help customers source and identify the right auto parts, focusing on fleet and shop needs. This role emphasizes strong parts knowledge, excellent customer service, and teamwork in a fast-paced environment.

The position welcomes those eager to learn more about auto parts, with on-the-job training and opportunities for growth within the NAPA organization. A valid driver's license and prior parts experience are preferred.