Fleet Operations Support Specialist II - Cox Automotive Fleet Ops

Cox Enterprises; Atlanta (GA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Paid time off

7 paid holidays per year

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive - USA is hiring a Fleet Operations Support Specialist II to work on vehicle registration compliance and asset management. The role supports multiple Cox divisions and external customers with a consultative service approach.

Responsibilities include completing state forms, managing titles, communicating with customers, and maintaining regulatory and billing accuracy. Ability to work day shifts on-site with 5% travel is expected.

Qualifications

• High School Diploma/GED with 3 years' related experience or equivalent combination.
• Alternative: any higher degree/certification in a related discipline may be acceptable.
• Up to 1 year of experience with a related field or 5 years' experience accepted.

Responsibilities

• Process state forms for vehicle registration renewal, transfers and titling.
• Support title management to ensure asset documentation available for sales.
• Communicate with customers to complete pre-requirements (emissions, inspections).
• Receive, sort and file incoming mail; mail out completed products as needed.
• Gather fleet requirements and submissions to DOT, IRP, IFTA and UCR.
• Ensure accurate billing and timely payment processing.
• Update asset status and regulatory details in Cox asset database.
• Maintain regulatory processes and documentation.
• Meet with vendors to ensure lead times, quality and value.
• Assist in Cox system automations with vendors and customers.

Skills

Interpersonal skills

Communication

Vendor management

Consultative approach

Microsoft Office

Excel

Education

High School Diploma or GED

3 years related experience

Tools

MS Excel

Microsoft Office

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Fleet Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Fleet Operations Support Specialist II will work with stakeholders internally and externally to ensure compliance with vehicle registration entities, department of transportation, and other regulatory agencies related to the use of vehicles. The position will be supporting all divisions under the Cox umbrella as well as external customers and will require a consultative approach, excellent customer service and strong vendor management.

• Complete state forms to support vehicle registration renewal, state transfer, re-title and other motor vehicle transactions to keep assets compliant
• Support title management to ensure security of assets and availability of documentation for vehicle sales
• Communicate with customers to complete pre-requirements such as emissions, weight slips and other inspections
• Receive incoming mail, sort mail, and file appropriately
• Mail out completed product as required by customer policies
• Gather fleet related requirements and submissions to regulatory agencies related to DOT, IRP, IFTA and UCR
• Ensure billing accuracy and timely processing of payment
• Update asset status and all relevant compliance details in Cox asset database in a timely manner
• Maintain, update and document regulatory processes and requirements
• Meet with vendors to ensure competitive lead times, quality, value and innovation
• Help support automations within Cox systems with vendors and customers

Qualifications you must have:

• High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field

Preferred qualifications include:

• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations
• Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions
• Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high energy environment
• Strong customer service and organization skills required
• Works well in a team environment by supporting departmental initiatives and goals
• Provide excellent communication skills, both written and verbal
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive data entry tasks, manual dexterity
• Fleet, vehicle compliance or title and registration experience

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.