Fleet Operations Lead: Driver Success & Compliance

Schneider National, Inc.; Clinton (SC); Hybride; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Life insurance

Disability coverage

Paid time off

Résumé du poste

Schneider National, Inc. in Clinton, SC is seeking an Account Operations Team Leader to oversee day-to-day location operations and drive account growth and profitability. You will lead a team of planners, driver managers, dispatchers and drivers, ensuring DOT compliance and high driver satisfaction.

You will mentor and coach staff, address safety concerns, and deliver exceptional service to customers while aligning shifts with activity and goals for continuous improvement.

Qualifications

• 3+ years of relevant logistics or transportation industry experience.
• Experience leading planners, driver managers, dispatchers and drivers.
• Experience managing and retaining drivers.
• Strong understanding of fiscal management and basic reporting.
• Knowledge of DOT and OSHA safety regulations.
• Excellent customer service, problem solving and decision making.

Responsabilités

• Provide leadership to a team of planners, driver managers, dispatchers and drivers.
• Ensure a high level of driver satisfaction.
• Participate in driver mentorship and appreciation activities.
• Address safety concerns and provide resources for problem resolution.
• Ensure drivers follow DOT requirements and regulations.
• Provide excellent service to customers and address problems when they arise.
• Ensure shifts are properly staffed to align with customer needs.
• Identify opportunities and create execution plans for new processes.
• Ensure equipment compliance and optimal utilization.
• Provide coaching to associates when improvements are needed.

Connaissances

Leadership

Driver management

DOT regulations

Customer service

Problem solving

Decision making

Communication

Safety regulations

Team mentoring

Coaching

Outils

Microsoft Office

TMS

TMW

Description du poste

Schneider National, Inc. in Clinton, SC is seeking an Account Operations Team Leader to oversee day-to-day location operations and drive account growth and profitability. You will lead a team of planners, driver managers, dispatchers and drivers, ensuring DOT compliance and high driver satisfaction.

You will mentor and coach staff, address safety concerns, and deliver exceptional service to customers while aligning shifts with activity and goals for continuous improvement.