Account Operations Team Leader

Schneider National, Inc.; Clinton (SC); Vor Ort; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Life insurance

Disability coverage

Paid time off

Zusammenfassung

Schneider National, Inc. in Clinton, SC is seeking an Account Operations Team Leader to oversee day-to-day location operations and drive account growth and profitability. You will lead a team of planners, driver managers, dispatchers and drivers, ensuring DOT compliance and high driver satisfaction.

You will mentor and coach staff, address safety concerns, and deliver exceptional service to customers while aligning shifts with activity and goals for continuous improvement.

Qualifikationen

• 3+ years of relevant logistics or transportation industry experience.
• Experience leading planners, driver managers, dispatchers and drivers.
• Experience managing and retaining drivers.
• Strong understanding of fiscal management and basic reporting.
• Knowledge of DOT and OSHA safety regulations.
• Excellent customer service, problem solving and decision making.

Aufgaben

• Provide leadership to a team of planners, driver managers, dispatchers and drivers.
• Ensure a high level of driver satisfaction.
• Participate in driver mentorship and appreciation activities.
• Address safety concerns and provide resources for problem resolution.
• Ensure drivers follow DOT requirements and regulations.
• Provide excellent service to customers and address problems when they arise.
• Ensure shifts are properly staffed to align with customer needs.
• Identify opportunities and create execution plans for new processes.
• Ensure equipment compliance and optimal utilization.
• Provide coaching to associates when improvements are needed.

Kenntnisse

Leadership

Driver management

DOT regulations

Customer service

Problem solving

Decision making

Communication

Safety regulations

Team mentoring

Coaching

Tools

Microsoft Office

TMS

TMW

Jobbeschreibung

Welcome to Schneider! Thank you for your interest in a career with us. | My Account Options

Job Description - Account Operations Team Leader (263160)

Job Description

Account Operations Team Leader -

Job Number:

263160 - Full-time Monday - Friday, 7:00 a.m. - 5:00 p.m.

Job overview:

Cowan is seeking an Account Operations Team Leader in Clinton to lead and oversee the day-to-day operations of a company location. The Account Operations Team Leader will solve problems and implement solutions that lead to account growth and profitability.

Responsibilities:

• Provide leadership to a team of planners, driver managers, dispatchers and drivers.
• Ensure a high level of driver satisfaction.
• Participate in driver mentorship and appreciation activities.
• Address safety concerns and provide resources for problem resolution.
• Ensure drivers follow DOT requirements and regulations.
• Provide excellent service to customers and address problems when they arise.
• Ensure shifts are properly staffed to align with customer needs.
• Identify areas of opportunity and create execution plans for implementing new processes.
• Ensure equipment compliance and optimal utilization.
• Provide coaching to associates when improvements are needed.

Skills and qualifications:

• A minimum of 3 years of relevant industry experience.
• A minimum of 1 year of leadership experience.
• Experience managing and retaining drivers.
• Strong understanding of fiscal management and basic reporting.
• Experience with Microsoft Office.
• Experience with TMS and TMW.
• Knowledge of DOT, OSHA and other safety regulations.
• Excellent customer service, problem solving and decision making skills.
• Excellent leadership skills.

Pay and benefits:

• Medical, dental and vision insurance.
• 401(k) savings plan with company match.
• Company-paid life insurance.
• Short- and long-term disability.
• Paid time off.

Cowan’s inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job

Job

: Operations

Primary Location

Primary Location

: USA-SOUTH CAROLINA-Clinton

Building Location Address : 1702 Springdale Dr, Clinton, SC, 29325