Fleet Operations Engineer – EV Charging Maintenance

Electric Era Technologies, Inc.; Seattle (WA); On-site; USD 73,000 - 109,000; Full time

Benefits offered by this job

Benefits package including medical, a

Equity opportunities

Incentive compensation programs

Paid time off / holidays

Job summary

Electric Era Technologies, Inc. is seeking an Operations Engineer to own the health of our growing DC fast charging fleet. You will diagnose complex issues across power electronics, batteries, software and site electrical systems, directing field teams and building scalable maintenance processes.

You’ll collaborate with engineering, procurement and vendors, write playbooks, and drive uptime improvements while scaling the network as the fleet expands. This role offers growth into leadership.

Qualifications

• Experience in maintenance, field service or operations.
• Proven ability to develop maintenance procedures or standard work.
• Experience coordinating third party contractors and service vendors.
• Familiarity with ticketing/work order systems (Jira, Service Desk, Salesforce or CMMS).
• Strong written and verbal communication for remote teams.
• Project management background with scheduling tools.
• Valid driver's license and occasional travel.

Responsibilities

• Develop, document and maintain maintenance procedures and runbooks for DC fast charging equipment.
• Own the work order lifecycle from intake to closeout.
• Diagnose offline chargers and power faults remotely when possible.
• Monitor fleet health and shape alerting and automation.
• Maintain preventive maintenance calendar and firmware campaigns.
• Plan parts and spares with supply chain to avoid delays.
• Coordinate third-party service providers and OEM teams.
• Track vendor response and repair performance with evidence.
• Prepare warranty and cost recovery documentation.
• Vet technicians and ensure site safety compliance.
• Investigate recurring failures and update procedures or firmware.
• Forecast maintenance labor and parts spend; flag variances.
• Participate in on-call rotation; weekend work may be required.
• Perform other duties to maintain efficient operation.

Skills

Maintenance experience

Procedures development

Vendor coordination

Ticketing systems

Stakeholder communication

Project management

Driver's license

Tools

Jira

Service Desk

Salesforce

CMMS

Job description

Electric Era Technologies, Inc. is seeking an Operations Engineer to own the health of our growing DC fast charging fleet. You will diagnose complex issues across power electronics, batteries, software and site electrical systems, directing field teams and building scalable maintenance processes.

You’ll collaborate with engineering, procurement and vendors, write playbooks, and drive uptime improvements while scaling the network as the fleet expands. This role offers growth into leadership.