Dispatcher

United Petroleum Transports Inc; Norcross (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

United Petroleum Transports Inc. seeks a Fleet Dispatcher in Norcross, GA to manage dispatching loads, plan driver trips, and ensure on-time deliveries. You will communicate with drivers, coordinate with Customer Service, and uphold DOT compliance in a fast-paced logistics setting.

The role emphasizes safety, accuracy, and teamwork, requiring strong communication skills and reliable attendance. If you thrive under pressure, this position offers growth in a growing fuel logistics company.

Qualifications

• High School Education or equivalent.
• One year experience dispatching or in the customer service area.
• Knowledge of DOT regulations, federal and state standards.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple projects.
• Self-starter with detail oriented work habits.
• Display professional demeanor.
• Good interpersonal skills; able to work well with a wide range of individuals.

Responsibilities

• Dispatch loads to customers and assign to drivers fairly.
• Plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers and customer service on requirements.
• Track and trace all loads in transit and deliveries.
• Monitor inventory and maintain compliance with hours of service/ELD logs.
• Coordinate with CSC Manager and Customer Service Reps as required.
• Maintain a professional face with drivers and support staff.

Skills

Verbal & written communication

DOT regulations knowledge

Prioritization & multitasking

Dependability & punctuality

Interpersonal skills

Confidentiality & discretion

Basic computer skills (Word & Excel)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

The Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)