Fleet Management Coordinator

Hireology; Olathe, Northern (KS, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401k with Company Match

Paid Vacation Days

Paid Holidays

Job summary

Olathe Ford Fleet is seeking a Fleet Management Coordinator to implement and support web-based fleet tools, train clients, and coordinate maintenance approvals and repair support.

You will work closely with clients, vendors, and internal teams to ensure efficient fleet operation, accurate system data, and a strong customer experience.

Qualifications

• Ability to manage fleet maintenance requests and documentation.
• Experience training clients on fleet management tools.
• Strong communication and problem-solving in time-sensitive situations.
• Collaborate across sales, support and vendor teams.

Responsibilities

• Serve as primary contact for maintenance requests and escalations
• Monitor fleet schedules, maintenance activity, and compliance metrics
• Track vehicle lifecycle events, documentation, and system updates
• Build relationships with fleet managers, dispatchers, and drivers
• Support client onboarding and training for fleet management tools
• Coordinate maintenance, repairs, roadside assistance, and vendor support
• Maintain accurate service records and CRM data

Skills

Fleet management software

Salesforce

Excel

Fleetio

Customer service

Time management

Cross-functional collaboration

Education

High school diploma or equivalent

Tools

Salesforce

Fleetio

Excel

Job description

Fleet Management Coordinator

Location: Olathe,KS

Hours: Monday-Friday: 8am-5pm. Some Weekends and After hours will be required outside of the M-F, 8am-5pm.

If you're passionate about the automotive world, we want you to join the team at Olathe Ford Fleet. We're looking for individuals who are eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence.

Position Overview

The Fleet Management Admin implements and supports web-based fleet management tools, provides ongoing client training, and coordinates maintenance approvals and repair support. This role works closely with clients, vendors, and internal teams to ensure efficient fleet operation, accurate system data, and a strong customer experience.

Responsibilities

• Serve as the primary contact for maintenance requests, inquiries, and escalations
• Monitor fleet schedules, maintenance activity, and compliance metrics
• Track vehicle lifecycle events, documentation, and system updates
• Build strong relationships with fleet managers, dispatchers, and drivers
• Support client onboarding and training for fleet management tools
• Coordinate maintenance, repairs, roadside assistance, and vendor support
• Maintain accurate service records and CRM data

Requirements

• Strong attention to detail with the ability to manage service workflows, reporting, telematics, and fleet systems accurately
• Excellent communication and problem-solving skills, with the ability to resolve issues quickly in time-sensitive situations
• Customer-focused mindset with a commitment to delivering a high-quality client experience
• Ability to collaborate cross-functionally with sales, support, and vendor teams
• Strong organizational skills and prioritization skills with the ability to manage multiple tasks and deadlines
• Proficiency with Fleet Management Software, Salesforce, and Excel. Fleetio experience preferred
• Ability to multitask and thrive in a fast-paced, service-oriented environment

Benefits

• Health, Dental, and Vision Insurance
• Company Paid life Insurance
• 401k with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Car Discounts
• RV Discounts for renting and buying
• Discounts on Products and Services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Must be able to work in the U.S. without sponsorship and be a current resident.