Fleet Maintenance Technical Support Specialist

Employee Workplace; Dearborn (MI); Teletrabalho; USD 28 000 - 39 000; Tempo parcial

Resumo da oferta

Lovecars is seeking a Fleet Management Technical Support Specialist to work remotely on weekends. The role focuses on evaluating repair recommendations, negotiating pricing, and ensuring fleets stay on schedule while tracking cost savings.

Strong automotive knowledge and ASE certs are preferred, with flexibility for Saturday/Sunday shifts and a home office setup. Ideal candidates will have 3+ years of hands-on automotive experience, proficiency with MS Office, and familiarity with MSD and

Qualificações

• 3+ years of hands-on automotive technical experience; 5+ years preferred.
• ASE certifications are required or preferred.
• Working knowledge of vehicles in Classes 1–8.

Responsabilidades

• Advocate for customers: evaluate repair and maintenance recommendations, confirm fair pricing, and negotiate costs.
• Deliver measurable savings by tracking cost savings and avoiding unnecessary repairs.
• Keep fleets on schedule by ensuring preventive maintenance requirements are met.
• Verify repair costs: confirm final invoices match approved work and pricing.
• Maintain accurate records of maintenance, repairs, and decisions; improve workflows and tools.

Conhecimentos

Automotive tech experience

ASE certifications

MS Office

Home workspace

Weekend availability

Formação académica

Associate's or Bachelor's in automotive tech or related

Ferramentas

MSD

Salesforce CRM

Descrição da oferta de emprego

Fleet Management Technical SupportSpecialist

Remote | Part-Time | Weekends

Lovecars? Know your way around a shop? Put your technical expertise to work fromhome. Join a leading OEM and help commercial fleets stay safe, reliable, and cost-effective. As part of the OEM Fleet Management Services Team, you'll help commercial fleet customers make informed maintenance and repair decisions.You'll evaluate recommended work, negotiate fair pricing, identify unnecessaryrepairs, and help customers save money - all while keeping their vehicles onthe road.

At a Glance

• Location: 100% remote
• Position: Part-time
• Schedule: Every Saturday and Sunday, with a choice of Saturday shift

Your Weekend Schedule

Workboth weekend days without committing to a full Saturday.

• Saturday (choose one): 7:00 AM–2:00 PM or 1:00 PM–7:00PM
• Sunday (required): 8:00 AM–4:00 PM

What You'll Do

• Advocate for customers: Evaluate repair and maintenancerecommendations, confirm pricing is fair, and negotiate costs whenappropriate.
• Deliver measurable savings: Track cost savings, includingavoided or unnecessary repairs.
• Keep fleets on schedule: Ensure vehicles meet preventivemaintenance requirements.
• Verify repair costs: Confirm final invoices matchapproved work and pricing.
• Maintain accurate records: Document maintenance, repairs,and related decisions.
• Improve the process: Help develop tools and workflowsthat make fleet maintenance more efficient.

What You Bring

• 3+ years of hands-on automotive technical experience; 5+ yearspreferred
• Current or previous ASE certifications
• Working knowledge of vehicles in Classes 1–8
• Strong computer skills, including Microsoft Office, and the abilityto learn new systems
• A reliable home workspace with high-speed internet
• Availability to work every Saturday (one shift) and Sunday

Preferred Qualifications

• Master Technician status
• An associate's or bachelor's degree in automotive technology,automotive engineering technology, or a related field
• Fleet management services experience
• Experience in a Business Center environment
• Familiarity with MSD and Salesforce CRM
• Fluency inFrench or Spanish