Fleet Maintenance Technical Support Specialist

Advantage Technical; Dearborn (MI); Remote; USD 44,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401(k) Retirement Savings

Health Savings Account

Employee Assistance Program

Commuter/Parking

AD&D Insurance

Employee Perks Program

Paid Holidays

PTO

Job summary

Advantage Technical is seeking a Fleet Maintenance Technical Support Specialist to support commercial fleet operations remotely from Dearborn, MI. The role involves evaluating repair recommendations, managing maintenance events, and helping customers reduce costs while keeping fleets safe and efficient.

Ideal candidates have 3+ years in automotive repair or technical service, ASE certification preferred, and strong communication skills.

Qualifications

• 3+ years of automotive repair, maintenance, or technical service experience.
• ASE Certification preferred; Master Technician experience is a plus.
• Knowledge of vehicle diagnostics, repairs, and maintenance practices.
• Weekend work availability.
• Spanish or French language skills are a plus.

Responsibilities

• Review and authorize vehicle maintenance and repair requests.
• Verify repair necessity, accuracy, and competitive pricing.
• Negotiate repair costs and identify savings opportunities.
• Ensure preventative maintenance schedules are followed.
• Maintain detailed service and repair documentation.
• Audit repair invoices and service charges for accuracy.
• Support fleet maintenance processes and continuous improvements.
• Provide exceptional customer support and technical guidance.

Skills

Automotive repair

ASE Certification

Master Technician

Diagnostics knowledge

Fleet maintenance

Customer service

Weekend availability

Spanish/French

Job description

Fleet Maintenance Technical Support Specialist

Location: Dearborn, MI (Remote)

Pay Rate: Full-Time: $34.67/hour | Part-Time: $32.00/hour

Schedule:

• Full-Time: Monday-Friday, 8:00 AM-4:00 PM EST or 10:00 AM-6:00 PM EST
• Part-Time: Weekend Schedule (22 hours/week)

Put your automotive expertise to work in a rewarding remote role supporting commercial fleet operations. We're seeking experienced automotive professionals who can evaluate repair recommendations, manage vehicle maintenance events, and help customers reduce costs while keeping fleets operating safely and efficiently.

Job Duties

• Review and authorize vehicle maintenance and repair requests
• Verify repair necessity, accuracy, and competitive pricing
• Negotiate repair costs and identify savings opportunities
• Ensure preventative maintenance schedules are followed
• Maintain detailed service and repair documentation
• Audit repair invoices and service charges for accuracy
• Support fleet maintenance processes and continuous improvements
• Provide exceptional customer support and technical guidance

Qualifications

• 3+ years of automotive repair, maintenance, or technical service experience
• ASE Certification preferred; Master Technician experience is a plus
• Knowledge of vehicle diagnostics, repairs, and maintenance practices
• Fleet maintenance experience preferred
• Excellent communication, problem-solving, and customer service skills
• Ability to work weekends as scheduled
• Spanish or French language skills are a plus

Benefits

• Medical, Dental, Vision, and Pet Insurance
• 401(k) Retirement Savings Plan
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• AD&D Insurance
• Employee Perks Program
• 10 Paid Holidays & 40 Hours PTO (Full-Time)

About Us

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors.