Fleet Coordinator

United States 7 Zipcar Inc; Boston (MA); On-site; USD 64,747,000 - 68,880,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid time off

Transit benefit

401(k)

Zipcar membership discount

Job summary

Avis Budget Group is seeking a Fleet Coordinator to help keep Zipcar vehicles safe, clean, and ready for members. You will coordinate repairs, support field work, and monitor fleet status while collaborating with internal teams and external vendors on-site in Boston.

The role emphasizes organization, adaptability, and timely updates to fleet systems. Regular on-site presence is required, with benefits including competitive insurance and 401(k) plans.

Qualifications

• Valid driver\'s license required.
• Must be 18+ and legally authorized to work in the United States.
• Able to lift up to 50 pounds and perform on-site tasks.
• Experience with fleet management or ticket-based workflows preferred.

Responsibilities

• Coordinate vehicle repairs from start to finish with teams and vendors.
• Assist with hands-on fleet work when needed.
• Monitor fleet reports daily to identify vehicles needing attention.
• Support fleet in-fleets, de-fleets, moves, and related tasks.
• Keep fleet systems and tickets up to date for visibility.
• Respond to fleet requests and ensure follow-through to resolution.
• Coordinate vehicle repairs for partner fleet programs.
• Complete other fleet-related tasks as needed.

Skills

Driver's license

Relationship-building

Computer skills

Logistics background

Job description

As a Fleet Coordinator, you will use technology, fleet management systems, and strong communication to help keep our vehicles safe, clean, in good condition, and ready for our members. You will coordinate with Fleet Associates, internal teams, and external vendors to identify and resolve vehicle needs, track work through completion, and support daily fleet operations. Priorities, goals, weekly targets, tools, and assignments may change based on business and fleet needs, so being organized, adaptable, and able to follow through is key to success in this role.

What You’ll Do:

• Coordinate vehicle repairs from start to finish, including scheduling work with internal teams and vendors, tracking progress, following up on delays, and ensuring vehicles are safely returned to member availability.
• Assist with hands-on fleet work when needed, including moving vehicles and completing or supporting field work tickets.
• Monitor fleet reports and systems daily to identify vehicles that need attention, including repairs, recalls, vehicle holds, high-idle vehicles, and other availability concerns.
• Support vehicle in-fleets, de-fleets, moves, and other fleet needs, including vehicle preparation, documentation, and coordination with internal teams.
• Keep fleet systems, work tickets, and trackers accurate and up to date, so vehicle status, repair progress, and outstanding work are visible to the team.
• Respond to fleet requests from Fleet Associates, Member Services, vendors, and other internal teams and ensure requests are followed through to resolution.
• Support partner fleet programs by coordinating vehicle repairs, tracking vehicle status, and communicating updates with applicable teams and partners.
• Complete other fleet-related tasks and projects assigned to support changing operational needs.

Perks You’ll Get:

• Pay rate: $23.00/hour
• Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits
• Generous paid time off, including volunteer and Parental Leave options
• Tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company matched contributions
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars

What We’re Looking For:

• Valid Driver's License
• Must be 18 years of age and legally authorized to work in the United States
• Flexibility to work various shifts
• Strong relationship‑building skills
• Basic computer skills, including typing and data entry
• Ability to multitask and prioritize tasks based on business need
• Background working with third‑party vendors
• Experience with online, ticket‑based workflows and fleet experience (strongly preferred)
• Logistics background (preferred)
• Must be able to lift up to 50 pounds; continuously stand, bend, reach, walk, sit, and kneel; and frequently enter, exit, and drive vehicles
• This position requires regular, on‑site presence and cannot be performed remotely

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer‑focused solutions. Our portfolio of brands includes Avis, Budget, and Zipcar, giving us a footprint that spans premium car rental, everyday value, and urban car‑sharing. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Zipcar, a proud part of the Avis Budget Group family, is the world's leading car‑sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission – to enable simple and responsible urban living.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Boston Massachusetts United States of America Zipcar is the world’s leading car‑sharing network, in hundreds of cities, towns and universities.

We give people access to cars on demand so they can lead an easier and more enjoyable city life. Join us in enabling simple and responsible urban living, and eliminating the need for personally owned cars to provide more space for people and the things they love.