Flatbed Solutions Specialist

Cornerstone-Systems; Alpharetta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Cornerstone Systems in Alpharetta, GA seeks a Flatbed Solutions Specialist to grow our Brokerage division. This 70/30 inside/outside sales role combines business development, customer relationship management, and operations expertise to expand flatbed/open-deck offerings.

You’ll develop strategies, build strong carrier relationships, and create customized transportation solutions while maintaining service excellence and margin integrity.

Qualifications

• 2+ years of freight brokerage sales experience or experience working for a 3PL or asset-based logistics provider.
• Strong Flatbed/Open-Deck market knowledge and industry relationships preferred.
• Experience developing new business and managing customer relationships within the transportation or logistics industry.
• Entrepreneurial mindset, competitive spirit, and strong sense of ownership.
• Strong negotiation skills with an understanding of carrier costs, customer pricing, and margin integrity.
• Strong industry knowledge and operational expertise.
• Ability to work independently while also collaborating effectively as part of a team.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and relationship-building skills.

Responsibilities

• Develop strong account relationships with contacts at multiple levels within customer organizations through phone communication and face-to-face visits.
• Develop and execute sales strategies to generate new business while identifying opportunities to grow existing customer accounts.
• Build and maintain strong carrier relationships and assist in a cradle-to-grave capacity as needed.
• Stay ahead of market opportunities, customer needs, pricing conditions, and emerging industry trends.
• Identify opportunities to further penetrate existing accounts by introducing customers to Cornerstone’s broader portfolio of transportation and logistics solutions.
• Design customized transportation solutions that help customers solve complex supply chain challenges.
• Prepare effective pricing solutions, including RFP responses, spot quotes, and contractual pricing.
• Identify and sell both transactional and contractual pricing models.
• Help oversee day-to-day flatbed operations to ensure exceptional service and customer satisfaction.
• Partner regularly with Pricing and Operations to develop competitive and profitable transportation solutions.
• Manage customer expectations through proactive communication, relationship management, and the development and utilization of account metrics.
• Negotiate effectively with customers and carriers while protecting margin integrity.
• Operate with an entrepreneurial mindset and take ownership of business development opportunities from initial prospecting through execution.
• Demonstrate and promote Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, and Never Satisfied.

Skills

Account relationship management

Sales negotiation

Customer service

Time management

Entrepreneurial mindset

Education

Bachelor's degree in Business, Marketing, Transportation, Logistics, or related field

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

JOIN US

Cornerstone Systems is seeking a Flatbed Solutions Specialist for our office in Alpharetta, GA. The Flatbed Solutions Specialist serves as an integral part of Cornerstone’s Brokerage division, combining business development, customer relationship management, and operational expertise to grow our Flatbed/Open-Deck and Specialized Equipment business. This is an ideal opportunity for an experienced transportation sales professional with strong flatbed and open-deck market knowledge who enjoys building business, developing relationships, and solving complex transportation challenges. This position operates in a 70/30 inside/outside sales capacity and requires the ability to work in a cradle-to-grave environment as needed.

Since 1997, Cornerstone has operated with a simple purpose: “To Provide A Better Place For People To Work.” Cornerstone believes high performance and healthy culture can exist together. We transitioned to employee ownership because we believe ownership changes how people think. It creates accountability. Pride. Long-term commitment. Many employees have spent years building their careers here because the company believes long-term relationships, internally and externally, still matter. Integrity, honesty, respect, loyalty, and continuous improvement are not slogans here, they are expectations.

You’ll join a team that believes doing right by the customer matters more than checking boxes. A team that believes responsiveness, service, and relationships still win. A place where people genuinely care about helping customers solve hard problems and helping one another succeed along the way.

If developing business, building lasting relationships, and helping customers solve challenging transportation needs excites you, we hope we meet soon!

WHAT YOU'LL DO

• Develop strong account relationships with contacts at multiple levels within customer organizations through phone communication and face-to-face visits.
• Develop and execute sales strategies to generate new business while identifying opportunities to grow existing customer accounts.
• Build and maintain strong carrier relationships and assist in a cradle-to-grave capacity as needed.
• Stay ahead of market opportunities, customer needs, pricing conditions, and emerging industry trends.
• Identify opportunities to further penetrate existing accounts by introducing customers to Cornerstone’s broader portfolio of transportation and logistics solutions.
• Design customized transportation solutions that help customers solve complex supply chain challenges.
• Prepare effective pricing solutions, including RFP responses, spot quotes, and contractual pricing.
• Identify operational or customer issues, collaborate with appropriate stakeholders, determine the best course of action, and implement effective solutions.
• Identify and sell both transactional and contractual pricing models.
• Help oversee day-to-day flatbed operations to ensure exceptional service and customer satisfaction.
• Partner regularly with Pricing and Operations to develop competitive and profitable transportation solutions.
• Manage customer expectations through proactive communication, relationship management, and the development and utilization of account metrics.
• Negotiate effectively with customers and carriers while protecting margin integrity.
• Operate with an entrepreneurial mindset and take ownership of business development opportunities from initial prospecting through execution.
• Demonstrate and promote Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, and Never Satisfied.
• Bachelor's degree in Business, Marketing, Transportation, Logistics, or a related field preferred, but not required.
• 2+ years of freight brokerage sales experience or experience working for a 3PL or asset-based logistics provider.
• Strong Flatbed/Open-Deck and Specialized Equipment market knowledge and industry relationships preferred.
• Experience developing new business and managing customer relationships within the transportation or logistics industry.
• Entrepreneurial mindset, competitive spirit, and strong sense of ownership.
• Strong negotiation skills with an understanding of carrier costs, customer pricing, and margin integrity.
• Strong industry knowledge and operational expertise.
• Ability to work independently while also collaborating effectively as part of a team.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and relationship-building skills.
• Strong sense of urgency with the ability to effectively manage time and competing priorities.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.