Flat-Rate European Auto Technician – Diagnostics Expert

Swickard Auto Group; Palo Alto (CA); On-site; USD 51,000 - 83,000; Full time

Benefits offered by this job

Flat-rate pay

Progressive pay plan

Training and certification support

Medical, dental, and vision insurance

Life insurance

PTO & holidays

State-of-the-art facility

Career path

Employee vehicle discounts

Job summary

Mercedes-Benz of Palo Alto is seeking an experienced dealership technician with Mercedes-Benz or European luxury brand background to join our high-volume service team in Silicon Valley. You will diagnose and repair across engine, transmission, brakes, electrical, ADAS, and more, using XENTRY, STAR, and OEM procedures, and you will document findings and parts used.

We offer a competitive flat-rate pay of 37–60 per hour, progressive pay with certifications, paid MBZ training, comprehensive

Qualifications

• 2+ years dealership technician experience
• Mercedes-Benz or European luxury brand experience preferred
• Mercedes-Benz or European platform experience: BMW, Audi, Porsche, Volvo, or Land Rover backgrounds welcome
• XENTRY or STAR diagnostic platform experience preferred
• ASE certifications a strong plus
• Physically capable of performing the demands of the role throughout the shift
• Valid driver's license with a clean driving record

Responsibilities

• Diagnose and repair Mercedes-Benz vehicles across a full range of systems — engine, transmission, brakes, advanced electrical, suspension, HVAC, ADAS, and beyond — using XENTRY, STAR, and OEM diagnostic procedures
• Perform multi-point inspections and develop accurate repair plans — communicating findings clearly to service advisors to support guest authorization
• Execute repairs to Mercedes-Benz factory specifications with speed, accuracy, and zero shortcuts
• Complete repair orders accurately — documenting all work performed, diagnostic findings, and parts used with precision
• Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures
• Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return
• Maintain a clean, organized, and safe workstation that reflects the standard of the Mercedes-Benz brand
• Contribute to a shop culture where diagnostic excellence, quality craftsmanship, and professionalism are the baseline

Skills

Mercedes-Benz experience

European luxury brand experience

Strong diagnostic skills

Valid driver's license

Tools

XENTRY

STAR diagnostic platform

OEM diagnostic tools

Job description

Mercedes-Benz of Palo Alto is seeking an experienced dealership technician with Mercedes-Benz or European luxury brand background to join our high-volume service team in Silicon Valley. You will diagnose and repair across engine, transmission, brakes, electrical, ADAS, and more, using XENTRY, STAR, and OEM procedures, and you will document findings and parts used.

We offer a competitive flat-rate pay of 37–60 per hour, progressive pay with certifications, paid MBZ training, comprehensive