Flame Systems Engineer — Autodesk Support

Logik.tv; Los Angeles (CA); On-site; USD 55,000 - 110,000; Full time

Job summary

Company 3 / Method Studios in Los Angeles, CA seeks a Systems Engineer for Autodesk Flame support. You will troubleshoot Flame workstation issues, install and maintain Flame software, and collaborate with cross-functional teams to keep production running smoothly.

Responsibilities include Linux administration, LDAP access, and documenting solutions for the knowledge base. The role requires after-hours on-call coverage and dedication to high-quality post-production support.

Qualifications

• Proficiency in Linux operating systems and command-line tools.
• Experience with Autodesk Flame software installations and troubleshooting.
• Understanding of post-production workflows and industry practices.

Responsibilities

• Provide technical support for Autodesk Flame and Flame Render workstations.
• Install, configure, and maintain Flame software and related applications.
• Administer Flame workstation access, LDAP groups, and project permissions.
• Create and maintain technical documentation and knowledge base articles.
• Respond to customer inquiries and resolve software/hardware issues in a timely manner.

Skills

Flame knowledge

Linux proficiency

LDAP administration

Shotgun projects

Troubleshooting

Customer service

Documentation

Tools

Autodesk Flame

Linux

Shotgun

Job description

Company 3 / Method Studios in Los Angeles, CA seeks a Systems Engineer for Autodesk Flame support. You will troubleshoot Flame workstation issues, install and maintain Flame software, and collaborate with cross-functional teams to keep production running smoothly.

Responsibilities include Linux administration, LDAP access, and documenting solutions for the knowledge base. The role requires after-hours on-call coverage and dedication to high-quality post-production support.