Flagship Mall Property Manager

NADG; Brandon (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

NADG is seeking a Property Manager for Brandon Exchange in Tampa, FL to lead day-to-day operations of a premier retail destination. You will oversee security, maintenance, leasing support and a multi-disciplinary team, ensuring top-tier service and asset performance.

Responsibilities include budgeting, forecasting, capital projects, tenant relations, marketing initiatives, and coordination with leasing, facilities and accounting.

Qualifications

• Minimum 7 years of progressive experience within the retail real estate industry.
• Experience operating an enclosed regional mall is preferred.
• Leadership role within a major retail environment as a Property Manager, Assistant General Manager, Senior Assistant Property Manager or similar.
• Demonstrated experience leading and developing cross-functional teams.
• Direct experience leading operational service teams — including security, housekeeping, maintenance and operations — in a high-traffic retail or public-assembly environment.
• Strong financial acumen, including budgeting, forecasting, variance analysis and business planning.
• Working knowledge of lease administration, CAM reconciliations and recovery structures.
• Experience overseeing capital projects and major property initiatives.
• Experience developing and executing marketing, promotional, sponsorship and specialty leasing (RMU and kiosk) programs that drive traffic, tenant sales and ancillary revenue.
• Proven ability to build relationships with tenants, service providers and business partners.
• Excellent communication, presentation and interpersonal skills.
• Ability to think strategically while remaining actively involved in daily operations.
• Strong problem-solving and decision-making abilities.
• Proficiency with property management and accounting systems (e.g., Yardi or MRI) and Microsoft Office applications.

Responsibilities

• Lead the day-to-day operation of Brandon Exchange, ensuring the asset is maintained and operated to the highest standards.
• Lead a team of security, housekeeping, maintenance and operations professionals while establishing performance standards, accountability measures and service expectations consistent with a premier regional mall environment.
• Partner closely with leasing teams to support tenant success, occupancy objectives and the overall performance of the property.
• Oversee temporary leasing, RMU and kiosk programs, including merchandising strategy, vendor relationships, contract administration, and revenue generation opportunities.
• Lead property marketing initiatives, retailer promotions, community events, sponsorship programs, and customer experience initiatives designed to increase traffic, tenant sales, and overall asset performance.
• Develop and manage annual operating budgets, forecasts, capital plans and business plans.
• Monitor financial performance, identify opportunities for value creation and implement initiatives that drive operational efficiency and asset performance.
• Oversee capital improvement projects from planning through execution, including vendor selection, budgeting, scheduling and stakeholder communication.
• Build and maintain strong relationships with tenants, contractors, service providers, community stakeholders and ownership partners.
• Prepare and deliver presentations, reports and recommendations to senior leadership and institutional partners.
• Ensure compliance with all applicable codes, regulations, policies and risk management requirements.
• Identify opportunities to enhance customer experience, improve property operations and support the long-term success of the asset.
• Act as a visible leader on the property, balancing strategic responsibilities with a hands-on approach to operations.

Skills

Retail real estate

Mall management

Leadership

Cross-functional leadership

Financial acumen

Lease administration

Capital projects

Marketing & sponsorship

Tenant relations

Communications

Strategic thinking

Problem solving

Yardi

MRI

Tools

Yardi

MRI

Job description

NADG is seeking a Property Manager for Brandon Exchange in Tampa, FL to lead day-to-day operations of a premier retail destination. You will oversee security, maintenance, leasing support and a multi-disciplinary team, ensuring top-tier service and asset performance.

Responsibilities include budgeting, forecasting, capital projects, tenant relations, marketing initiatives, and coordination with leasing, facilities and accounting.