Flagship Fitness Club General Manager

jlr associates; New York (NY); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Job summary

jlr associates in Port Chester, NY seeks an experienced General Manager to launch and lead a flagship fitness and wellness club offering premium design, recovery services, Pilates, and boutique programming. You will own the P&L, build a high-performing team, and oversee member experience from onboarding to ongoing engagement.

The role requires a hands-on leader with 8+ years in fitness/hospitality, strong commercial instincts, and the ability to drive membership sales, operations, and guest

Qualifications

• 8+ years of progressive leadership experience within fitness, wellness, hospitality, or another high‑touch membership‑based business.
• At least 3 years of experience leading a complex, multi‑department operation as a General Manager, Club Manager, or comparable senior operator.
• Demonstrated full P&L ownership, including budgeting, forecasting, labor management, revenue growth, expense control, and financial reporting.
• Proven ability to build and lead strong sales and service cultures.
• Demonstrated success improving sales conversion, membership retention, and overall commercial performance.

Responsibilities

• Provide hands‑on leadership for all aspects of club operations, including membership sales, member experience, fitness and wellness programming, staffing, facilities, and daily operations.
• Lead the club through pre‑opening preparation, launch, and ongoing operations.
• Coordinate with ownership, project teams, designers, architects, engineers, vendors, and other partners throughout the opening process.
• Ensure membership billing, CRM, access control, scheduling, point‑of‑sale, reporting, security, and emergency systems are properly implemented and maintained.
• Establish effective daily, weekly, and monthly operating procedures and management routines.
• Maintain high standards for cleanliness, ambiance, equipment availability, preventive maintenance, safety, and presentation throughout the facility.
• Ensure compliance with applicable employment, safety, accessibility, health, licensing, privacy, and membership‑contract requirements.
• Maintain appropriate emergency procedures, incident reporting, insurance documentation, and required staff certifications.

Skills

Ownership Mindset

Commercial Leadership

Premium Hospitality

Talent Development

Operational Discipline

Analytical Judgment

Collaborative Leadership

Adaptability & Resilience

Executive presence

Financial acumen

Education

Bachelor's degree or equivalent combination of education and relevant operating experience

CPR/AED certification

Job description

jlr associates in Port Chester, NY seeks an experienced General Manager to launch and lead a flagship fitness and wellness club offering premium design, recovery services, Pilates, and boutique programming. You will own the P&L, build a high-performing team, and oversee member experience from onboarding to ongoing engagement.

The role requires a hands-on leader with 8+ years in fitness/hospitality, strong commercial instincts, and the ability to drive membership sales, operations, and guest