Fixed Income Middle Office – Client Services Pro

Franklin Templeton; New York (NY); On-site; USD 95,000 - 112,000; Full time

Benefits offered by this job

Competitive compensation

401(k) plan with company match

Career development opportunities

Job summary

Franklin Templeton is seeking a Middle Office – Client Services Associate in New York to support daily management of client portfolios, monitor cash activity, and ensure accurate cash reporting across fixed income strategies. You will coordinate cash movements, resolve discrepancies, and liaise with Trading, Portfolio Management, Operations, and custodians to deliver timely solutions.

A 2–4 year background in investment operations is preferred, with strong Excel skills.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics, or related field.
• 2–4 years of experience in investment operations, middle office, cash management, client services, or a related financial services environment.
• Working knowledge of fixed income products (Treasuries, corporates, MBS, EM debt, munis, high yield, money market).
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication with ability to build relationships across groups.
• Ability to manage competing priorities in a fast-paced environment.
• High attention to detail and accuracy.

Responsibilities

• Perform daily cash reconciliations for fixed income portfolios using information from external custodians.
• Monitor daily cash balances and communicate projected cash positions to Portfolio Managers and Fixed Income Traders.
• Coordinate cash movements and ensure timely communication with internal teams and external counterparties.
• Investigate and resolve cash breaks, reconciliation discrepancies, and other operational issues.
• Liaise between Trading, Portfolio Management, Investment Operations, and external custodians to resolve issues.
• Support trade settlement activities and ensure accurate processing of cash-related transactions.
• Maintain relationships with internal partners and external service providers to ensure timely resolution.
• Participate in process improvements and special projects to enhance efficiency.
• Contribute to a collaborative team environment while meeting daily deadlines and accuracy.

Skills

Analytical

Organizational skills

Problem-solving

Verbal & written communication

Education

Bachelor's degree in Finance/Accounting/Economics/Business

Tools

InvestOne

SmartStream

Bloomberg

Alladin

Job description

Franklin Templeton is seeking a Middle Office – Client Services Associate in New York to support daily management of client portfolios, monitor cash activity, and ensure accurate cash reporting across fixed income strategies. You will coordinate cash movements, resolve discrepancies, and liaise with Trading, Portfolio Management, Operations, and custodians to deliver timely solutions.

A 2–4 year background in investment operations is preferred, with strong Excel skills.