Fixed Income Client Success Manager

MarketAxess Holdings Inc.; Northern, New York (KY, NY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Free Food

Paid Time Off

Generous Parental Leave

401(k) retirement match

Wellness Stipend

Onsite healthcare

Job summary

MarketAxess Holdings Inc. in New York, NY is seeking an Associate Sales Relationship Manager to partner with the NY Sales team, delivering client support, market insights, product expertise, and operational excellence that drive client success and adoption of MarketAxess solutions.

This role offers exposure to the corporate bond market and the evolving electronic trading landscape, working with seasoned Relationship Managers and Sales professionals to build a long-term capital markets career.

Qualifications

• 3+ years experience in a sales, relationship management or client-facing role within fixed income.
• Strong analytical skills and comfort working with data, Excel, and presentations.
• Ability to quickly learn financial products, platforms, and market concepts.
• Clear, professional written and verbal communication skills.
• Confident interacting with internal stakeholders and clients under guidance.
• Willingness to ask questions, seek feedback, and continuously improve.
• Highly organized with strong attention to detail.
• Proactive, reliable, and eager to learn.
• Able to manage multiple tasks and deadlines in a team‑based environment.
• Demonstrates professionalism when engaging with clients and representing the firm.
• Bachelor’s degree in Finance, Economics, Business, or a related field.
• Early‑career experience or internships in financial services, sales support, analytics, or client services preferred.
• Interest in market structure, trading technology, or capital markets.
• Must have or obtain SIE, 7 and 63 within 4 months of commencing the role.

Responsibilities

• Build deep knowledge of MarketAxess products and services, focusing on Investment Grade and High Yield bonds.
• Assist with client onboarding, follow-ups, and end-user training support.
• Support the preparation of client analytics, reports, and data extracts.
• Help with client research to support sales planning and meetings.
• Contribute to monthly statistics, presentations, and internal reporting for the Sales team.
• Collaborate with Sales Team and Senior Relationship Managers on client meetings and engagements.
• Prepare client materials, agendas, and post‑meeting follow‑ups.
• Partner with internal teams to support AI-enabled client initiatives.
• Coordinate and maintain client-facing marketing collateral with the US Marketing team.
• Assist with industry events and client forums; participate alongside senior colleagues.
• Automate routine tasks such as reporting, account analysis, and meeting prep.
• Generate tailored insights and dealer materials using AI tools.
• Enhance decision-making speed by combining AI outputs with market understanding.
• Experiment with AI-enabled workflows to improve dealer engagement and outcomes.
• Support adoption of data-driven solutions across teams.

Skills

Fixed income sales experience

Analytical skills

Excel

Presentations

Learn quickly

Communication

Stakeholder management

Attention to detail

Proactive

Multitasking

Professionalism

Curiosity

Team collaboration

Capital markets interest

SIE/Series 7/63 readiness

Education

Bachelor's degree in Finance, Economics, or Business

Job description

MarketAxess Holdings Inc. in New York, NY is seeking an Associate Sales Relationship Manager to partner with the NY Sales team, delivering client support, market insights, product expertise, and operational excellence that drive client success and adoption of MarketAxess solutions.

This role offers exposure to the corporate bond market and the evolving electronic trading landscape, working with seasoned Relationship Managers and Sales professionals to build a long-term capital markets career.