Sales Relationship Manager

MarketAxess; Chicago (IL); Hybrid; USD 115,000 - 165,000; Full time

Benefits offered by this job

Hybrid work

Free lunch

PTO and personal days

Parental leave

401(k) match

Employee stock purchase plan

Wellness stipend

Onsite healthcare

Tuition assistance

Core benefits

Job summary

MarketAxess is seeking a Sales Relationship Manager to join our Chicago-based client sales team. You will be part of a group marketing our products to clients with unique needs, removing adoption barriers, and driving consistent growth in dealer-initiated activity.

The role requires 6+ years of sales in fixed income, experience with electronic trading, and familiarity with the MarketAxess platform. A hybrid office/remote schedule is expected, with travel for training and client engagement.

Qualifications

• 6+ years in a sales capacity, fixed income experience required.

Responsibilities

• Act as a senior advisor internally and externally and provide primary coverage to MarketAxess' largest and most complex customers.
• Create and execute a business plan for large/important/complex clients, territories or accounts; creates the vision/strategy.
• Consistently demonstrate long-term year over year revenue and volume growth across new and existing initiatives.
• Be viewed as a team leader and provide mentorship to Sales Relationship Managers.
• Sell MarketAxess trading capabilities to current and potential customers, focusing on investment grade and high yield.
• Be an expert on the market, anticipate customer needs, and pursue opportunities to increase market share.
• Maintain customer relationships and a sizable book of business; routinely interact with Heads of Trading (Trading management).
• Proactively identify solutions that can help customers grow their business and drive new revenue.
• Present executive level presentations and metrics to communicate team strategy, accomplishments and goals.
• Develop, pursue and push through to closing, high value opportunities.
• Conduct detailed needs assessment for prospective partners focused on their business needs and strategic priorities.
• Oversee daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management.
• Automate routine tasks such as reporting, account analysis, and meeting preparation.
• Generate tailored insights, summaries, and dealer materials using AI tools.
• Improve speed and quality of decision making by combining AI outputs with market understanding.
• Experiment with new AI enabled workflows to enhance client engagement and execution outcomes.
• Partner with internal teams to support adoption of data driven and AI enabled solutions

Skills

Fixed income sales

Broker/dealer experience

Market knowledge

Platform knowledge

Series 7 & 63

Cross-functional collaboration

Leadership

In-office availability

Travel

AI workflows

Tools

MarketAxess platform

Job description

About Us

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

About Us

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

We are seeking a Sales Relationship Manager to join our Chicago-based client sales team. This role will be part of a team dedicated to marketing our products and services to this client base with unique needs. The successful candidate will work to remove barriers to adoption, improve execution outcomes, and drive consistent growth in dealer‑initiated activity. Alongside this, the role requires consistent day‑to‑day dealer coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network.

How You’ll Help Take Us There

• Act as a senior advisor internally and externally and provide primary coverage to MarketAxess' largest and most complex customers
• Create and execute a business plan for large/important/complex clients, territories or accounts; creates the vision/strategy
• Consistently demonstrate long-term year over year revenue and volume growth across new and existing initiatives
• Be viewed as a team leader and provide mentorship to Sales Relationship Managers
• Sell MarketAxess trading capabilities to current and potential customers, focusing on investment grade and high yield
• Be an expert on the market, anticipate customer needs, and pursue opportunities to increase market share
• Maintain customer relationships and a sizable book of business; routinely interact with Heads of Trading (Trading management)
• Proactively identify solutions that can help customers grow their business and drive new revenue
• Present executive level presentations and metrics to communicate team strategy, accomplishments and goals
• Develop, pursue and push through to closing, high value opportunities
• Conduct detailed needs assessment for prospective partners focused on their business needs and strategic priorities
• Oversee daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management
• Automate routine tasks such as reporting, account analysis, and meeting preparation
• Generate tailored insights, summaries, and dealer materials using AI tools
• Improve speed and quality of decision making by combining AI outputs with market understanding
• Experiment with new AI enabled workflows to enhance client engagement and execution outcomes
• Partner with internal teams to support adoption of data driven and AI enabled solutions

What We’re Looking For

• 6+ years of experience in a sales capacity, fixed income experience required
• Prior broker/dealer, buy-side firm, or other electronic trading venue experience
• Detailed knowledge of the fixed income markets, preferably investment grade, high yield, Emerging Markets, leveraged loans, credit derivatives and fixed income ETFs
• Knowledge of the MarketAxess platform and product suite
• Series 7 & 63 required
• Experience working with technology groups, becoming familiar with infrastructure, components and workflow
• Ability to interact and provide insight to line‑traders and trading management
• Strong leadership qualities with outstanding interpersonal, communication and influencing skills (eg. negotiation, consultative skills)
• Excellent collaborative skills and ability to successfully partner across functions and lines of business
• High agency mindset that takes initiative, can handle objections, and create opportunities.
• Passion for electronic trading and the resilience to effectively promote its continued evolution through MarketAxess products
• Ability to be in office as needed per company requirements
• Travel required for training and customer engagement

What You Can Expect From Us

• Hybrid Environment: Our employees enjoy a mix of working in the office and from home
• Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
• Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days
• Generous Parental Leave: Up to 20 weeks fully paid leave
• 401(k): Dollar-for-dollar employer match up to $17,500
• Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
• Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more
• Onsite Healthcare: We offer convenient access to world‑class care through Mount Sinai at our Hudson Yards location
• Tuition Assistance and Professional Development: Benefit from live and on‑demand learning, role‑specific training, employee‑led Lunch and Learns and guest speakers
• Core benefits: Highly competitive medical, dental, and vision programs

For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $115,000 USD to $165,000 USD. Actual salary may vary depending on job‑related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.

All of your information will be kept confidential according to EEO guidelines.

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